Mantis Slow

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NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Mantis Slow

Post by NandoNaldo »

With Mantis 1.2.19 installed, performance of all the "view" pages is currently fine. Reporting a new issue or adding a note to an existing issue, however, is taking several seconds (>10)!

On the mantis_email_table ( phy my admin ) there are 50 rows

This thing is happening too often and the users cannot receive the mail notification
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis Slow

Post by atrol »

- Check mantis_email _table for users where the email address is no longer available (left the company, ...)
- Check your email server logs

Did you try what I wrote at viewtopic.php?f=3&t=23615&p=59931#p58763 (check if the problem occcurs when using version 1.2.15)?
Please use Search before posting and read the Manual
NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Re: Mantis Slow

Post by NandoNaldo »

There are some of the mailbox full ( some user are on vacations and the mailbox is full)

I dont't know if this has nothing to do ?

Thnx
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis Slow

Post by atrol »

NandoNaldo wrote:some user are on vacations and the mailbox is full
Check mantis_email _table if just email addresses of those users are in it.
Please use Search before posting and read the Manual
NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Re: Mantis Slow

Post by NandoNaldo »

HI, i checked all the mantis table user. I deleted all the users who left job, but still i'm having some issue regarding the mantis_email_table. Some mail ( notifications mail) are in quee
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mantis Slow

Post by atrol »

Still the same
atrol wrote: Did you try what I wrote at viewtopic.php?f=3&t=23615&p=59931#p58763 (check if the problem occcurs when using version 1.2.15)?
Furthermore check your web server and mail server logs for warnings and errors
Please use Search before posting and read the Manual
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