Split Activities of one Role in a Workflow

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newbe
Posts: 13
Joined: 14 Mar 2014, 16:06

Split Activities of one Role in a Workflow

Post by newbe »

Hello,
for sure the subject title needs some explanation.
In our application as a bug tracker during a production environment the role DEVELOPER has two fulfill two activities, but not in direct sequence:

1. REPORTER discovers a bug in production and fixes it. To prevent the bug in future orders he creates a bug note
2. DEVELOPER has to check, whether the bug is a real bug or just a misunderstanding, i.e. the reporter was wrong.
3. the role INDUSTRIAL_ENGINEERING checks, whether the reported time to fix the bug is feasible. Based on this statement, the reporter gets paid for his extra work.
4. DEVELOPER has to fix the bug.

Due to the fact, that the production work is finished, and it often takes quite a long time to fix the bug, its not possible to wait for the fix. In consequence this leads to the split task of DEVELOPER. A possible solution could be to create two roles DEVELOPER1 and DEVELOPER2 and assign this to one person. And here's the problem: I see now way to assign two roles to one person without having also two accounts for this person.

Any ideas?

Cheers Uli
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