Custom Email Notifications

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ramirezp6856
Posts: 6
Joined: 05 Oct 2015, 19:48

Custom Email Notifications

Post by ramirezp6856 »

MantisBT Version - 1.2.17
Schema Version - 183

I have Mantis configured so that whenever a ticket is edited then an email is sent out to who it assigned to and who owns the ticket. However, I only want configure emails so that they are sent out if and only if the severity of a ticket is urgent. What do you suggest? Which file will help me accomplish this?
Note: I have specified that email notifications should only happen if the severity of a ticket is equal to urgent via the GUI. However, the email notifications ignored the GUI settings and continued to send out email notifications.

Currently, I am reviewing the following links.
http://stackoverflow.com/questions/2756 ... -on-mantis

viewtopic.php?f=3&t=23177

https://www.mantisbt.org/docs/master-1. ... IZE.STATUS

https://www.mantisbt.org/manual/admin.customize.html
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