Summary - there are no loading images

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kamizelka
Posts: 5
Joined: 16 Sep 2015, 14:47

Summary - there are no loading images

Post by kamizelka »

Hello everyone,
I am a beginner administrator and have some problems with the "summary" function. It doesn't load images. I was trying to find the fix in google, I saw some plugins settings etc. but I just don't know what should I do first? Please give me some advise. I don't even know how to check my MantisBT version :roll: I am attaching screenshots.
Thank you,
Attachments
graphs
graphs
mantis2.jpg (88.46 KiB) Viewed 6532 times
advanced summary
advanced summary
mantis1.jpg (60.21 KiB) Viewed 6532 times
atrol
Site Admin
Posts: 8375
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Summary - there are no loading images

Post by atrol »

kamizelka wrote:but I just don't know what should I do first?
Run admin/check.php and look at errors/warnings you might get.
Check your web server logs for errors and warnings.
kamizelka wrote:I don't even know how to check my MantisBT version
The version is displayed on page "Manage"

The provided information is not sufficient to provide more help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
Please use Search before posting and read the Manual
kamizelka
Posts: 5
Joined: 16 Sep 2015, 14:47

Re: Summary - there are no loading images

Post by kamizelka »

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
- MantisBT 1.2.11, PHP: 5.4.4-14+deb7u12, mysql ver 14.14 Distrib 5.5.38, Apache 2.2.22, Debian 7.6
- no
- Mantis Graphs 1.0; MantiBT Core 1.2.11; MantisBT Formatting 1.0a; no other customs
-no

How to run Run admin/check.php ?
According to webserver logs - I've checked /var/log/apache2 - error and access.There is nothing Mantis'. I have also SVN Tortoise on this server.
atrol
Site Admin
Posts: 8375
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Summary - there are no loading images

Post by atrol »

kamizelka wrote: How to run Run admin/check.php ?
Open http://yourMantisURL/admin/check.php in your browser.
Maybe you get "Not Found" as it is recommended to remove the admin folder after installtion.
If so, download version 1.2.11, unpack it and copy the admin folder to your web server.
Please use Search before posting and read the Manual
kamizelka
Posts: 5
Joined: 16 Sep 2015, 14:47

Re: Summary - there are no loading images

Post by kamizelka »

Ok, I had to upload admin catalog. I've run the ckeck.php and got this:
check.jpg
check.jpg (225 KiB) Viewed 6485 times
atrol
Site Admin
Posts: 8375
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Summary - there are no loading images

Post by atrol »

From https://www.mantisbt.org/docs/master-1. ... S.SOFTWARE
PHP extensions

MantisBT is designed to work in as many environments as possible. Hence the required extensions are minimal and many of them are optional affecting only one feature.

mandatory: the extension for the RDBMS being used ( mysql/mysqli, pgsql, oci8, sqlsrv, ibm-db2 )

Curl - required for the Twitter integration feature

GD - required for the graphs feature
Please use Search before posting and read the Manual
kamizelka
Posts: 5
Joined: 16 Sep 2015, 14:47

Re: Summary - there are no loading images

Post by kamizelka »

So it means, that I have to install additional extention for PHP - GD - to make it works?
atrol
Site Admin
Posts: 8375
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Summary - there are no loading images

Post by atrol »

Yes, you have to install/activate GD extension.
Please use Search before posting and read the Manual
kamizelka
Posts: 5
Joined: 16 Sep 2015, 14:47

Re: Summary - there are no loading images

Post by kamizelka »

ok, I've installed the plugin with

Code: Select all

apt-get install php5-gd
and restart apache with

Code: Select all

/etc/init.d/apache2 restart
Now I have got the "Unable to read/find font" error.
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