MantisBT can not be accessed.

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pratikshya
Posts: 2
Joined: 17 Aug 2015, 07:01

MantisBT can not be accessed.

Post by pratikshya »

Hi

I have successfully migrate the MantisBT on a new server but I am unable to log in by using any username and password which was previously there in the MantisBT data base and neither log in by using admin's username and password. Please help me by giving any solution to this problem.

Thank You.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: MantisBT can not be accessed.

Post by atrol »

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
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