Issue with URL on email notifications

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MustangChris04
Posts: 2
Joined: 20 May 2015, 13:30

Issue with URL on email notifications

Post by MustangChris04 »

Hello,

I am having an issue with the URL of the bug that is provided in the email notifications. Sometimes the URL contains a WWW in it, and sometimes the WWW is missing. I am not sure why this is happening, but it gets annoying when receiving notifications and having to log into the bugtracker again because it is a different url.

Here are two examples:


The following issue has been ASSIGNED.
======================================================================
http://www.mydomain.com/bugtracker/view.php?id=10346
======================================================================


The following issue has been ASSIGNED.
======================================================================
http://mydomain.com/bugtracker/view.php?id=10344
======================================================================

I am running Version: 1.2.3. Does anybody know why this is happening?

Thanks!
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Issue with URL on email notifications

Post by atrol »

MustangChris04 wrote: I am running Version: 1.2.3.
Quite outdated, don't expect any help for this version. I recommend to upgrade to 1.2.19. Maybe this fixes your issue, if not there is at least a chance to get help.
Please use Search before posting and read the Manual
MustangChris04
Posts: 2
Joined: 20 May 2015, 13:30

Re: Issue with URL on email notifications

Post by MustangChris04 »

I upgraded to 1.2.19 and the issue is still present.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Issue with URL on email notifications

Post by atrol »

MustangChris04 wrote:Sometimes the URL contains a WWW in it, and sometimes the WWW is missing.
We have to find out what "Sometimes" means.

Does it depend on:
- the user who gets the email
- the browser that is used

Do you access your tracker with different URL's?
Maybe something like www.yourdomain.com/bugs and bugs.yourdomain.com

Do you access your tracker with and without a reverse proxy?

Did you change any source code of MantisBT?

Did you install any plugin?
Please use Search before posting and read the Manual
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