no e-mail alert when changing the status

[volkanc]

Hello,

when i assign a ticket to someone, he wont get an e-mail message. this issue append few months ago. If i make a new ticket etc i will get e-mail alert.
So the email function is working well but only if i assign a ticket to someone than the e-mail function wont work.

i changed the settings in e-mail setup but unfortunately it didnt helped.

[atrol]

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