Assign To on Custom-Status

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hugchric
Posts: 4
Joined: 06 Mar 2015, 14:34

Assign To on Custom-Status

Post by hugchric »

Hey Community

I have a Problem with the "Assign To"-Function on Custom-Status in Workflow.

The Assign-To-Function is not visible on the Custom-Status.

Is it possible to show the Assign to Function on a Custom-Status?

Thanks for help
Christoph
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Assign To on Custom-Status

Post by atrol »

Have a look at page Manage > Manage Configuration > Workflow Transitions
Please use Search before posting and read the Manual
hugchric
Posts: 4
Joined: 06 Mar 2015, 14:34

Re: Assign To on Custom-Status

Post by hugchric »

I can't find a option to activate the Assign To - Function on Custom Workflow-Status.

Is there a config-option which must be defined?
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Assign To on Custom-Status

Post by atrol »

You have to ensure that next status "Assigned" is checked if current status is your custom status.
Please use Search before posting and read the Manual
hugchric
Posts: 4
Joined: 06 Mar 2015, 14:34

Re: Assign To on Custom-Status

Post by hugchric »

Its possible with a admin user but the reporter cant't change the assigned person.

Is that possible?
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Assign To on Custom-Status

Post by atrol »

Have a look at page Manage > Manage Configuration > Workflow Thresholds
Enable check box for column reporter in row "Assign an issue"
Please use Search before posting and read the Manual
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