Black graphs on Mantis 1.3 ?

[dimas]

Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

[dimas]

The same with Mantis 1.3 RC1

[atrol]

I was not able to reproduce the problem.

You should provide detailed step-by-step instructions to reproduce the issue; the following additional information may also be useful:

- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?

[dimas]

I reinstalled from 0:
- MantisBT version: 1.3 RC1
- Installation configuration: https://i.imgur.com/aSMCQaN.png
- I go to /manage_plugin_page.php and activate the Graphics plugin 1.3
- I go to /plugin.php?page=MantisGraph/summary_jpgraph_page and the graphs are all black: https://i.imgur.com/8PKFBnf.png (tried creating some test project and issues)
- Tried isolating plugin response, black image: plugin.php?page=MantisGraph/summary_graph_cumulative_bydate.php&width=375

Version information:
- Ubuntu Linux 14.04.2 (Linux 3.13.0-55-generic on x86_64)
- Apache/2.4.7 (Ubuntu)
- PHP 5.5.9-1ubuntu4.14
- MySQL 5.6.28-0ubuntu0.14.04.1-log - (Ubuntu)
- Browsers: Firefox and Chrome latest versions
- OS: Windows 7

No source code modified, new installation. No plugins or custom functions.

[Meserias]

I all get black graphs on fresh installation of MantisBT 1.3
however in version 1.2.19 I have no issue with this.

I can provide any information you need please post it here so I can help track down this bug.

[Meserias]

just input some Reports (BUG's) and the graphs will be generated well

[dimas]

I've more than 500 issues opened and the graphs remain black

[Meserias]

in may case I just installed 1.3 then activated Graph plugin then indeed I see black squares.
What I do ?

Uninstall > Reinstall Graph PlugIn > Add one Report (bug) - you will delete this one !
then go back to graphs....and in my case it's just work and there is no black squares.

[dimas]

Thx, but that not worked for me

[walt73]

Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

try reinstalling Mantis 1.3 from scratch. My problem get solved by this.

[dimas]

Hi. I'm always getting black graphs with Mantis 1.3 new installation: http://i.imgur.com/JaxGaOg.png

I know 1.3 is in Beta stage but I think it could be a bad configuration or server issue. Any idea?

try reinstalling Mantis 1.3 from scratch. My problem get solved by this.

As I said: viewtopic.php?f=3&t=22885&p=59935#p59189

[atrol]

Have you installed package msttcorefonts on your system?

[dimas]

I haven't installed the msttcorefonts package, but installing it doesn't solved the problem

I tried with mantis 2.0 Beta 2 and I can't see the graphics, neither the black image:

https://i.imgur.com/8FzyTdk.png

[atrol]

Mantis 2.0 Beta 2 is another story as there is a complete rewrite of graphs based on other technology than older versions.
The fonts on server are no longer needed, but there is a known bug in 2.0 Beta 2 https://www.mantisbt.org/bugs/view.php?id=21653

Back to version 1.3
Did you check your web server logs for errors or warnings?
Did you run admin/check/index.php?
What do you get when right clicking on the black graph and choose to open the link in a new tab?

[TomR]

Same problem here as described above.

I upgraded 1.2.19 to 1.3.1

admin/check/index.php only give some warnings ( not related to graphs )
No errors in webserver logs
Installed msttcorefonts

Right-click open link in new tab: same black square!

Error shown when inspection of element:

Refused to apply inline style because it violates the following Content Security Policy directive: "style-src 'self'". Either the 'unsafe-inline' keyword, a hash ('sha256-LsF8TRjV1lL0D8HSw6Ckeqaag959+kQJGQbyrsuQtkg='), or a nonce ('nonce-...') is required to enable inline execution.