How to close the reopend issue in mantis

[sumathi]

I don't want Issue History to be displayed on my mail report... how to delete... on which file should i have to modify this ?

Issue History
Date modified Username Field
Change
===================================================
====================================
09-06-2015 17:21 Sumathi New
Issue
09-06-2015 17:21 Sumathi CSPL Area of issue=>
N/A
09-06-2015 17:21 Sumathi CSPL Severity Categorization
=> Minor
09-06-2015 17:21 Sumathi Development Status
No Action
09-06-2015 17:21 Sumathi To be fixed on or before
=>
09-06-2015 17:21 Sumathi Identified during
System Testing

09-06-2015 17:21 Sumathi Issue Type
Change Request
=========================================
================
I don't want this issue history displayed on my mail report

[sumathi]

- what is a clear cut report?

The Clear Cut Report that i am saying is
========================================================================================
A NOTE has been added to this issue.
======================================================================
http://192.168.100.75:8080/mantis/view.php?id=17168
======================================================================
Reported By: sumathi
Assigned To: Admin
======================================================================
Project: Demo
Issue ID: 17168
Category:
Reproducibility: Always
Severity: Crash
Priority: Low
Status: Assigned

======================================================================
Date Submitted: 09-06-2015 17:21 IST
Last Modified: 09-06-2015 17:29 IST
======================================================================
Summary: -Mouse Change-
Description:
Click Functionality is not proper need to change the mouse
======================================================================

----------------------------------------------------------------------
(0009096) sumathi (administrator) - 09-06-2015 17:29
http://192.168.100.75:8080/mantis/view. ... 7168#c9096
----------------------------------------------------------------------
note information
=====================================================

I need only this information not issue history

[atrol]

Add the following line to file config_inc.php

Code: Select all

$g_history_default_visible = OFF;

[sumathi]

Thank you...It works

[sumathi]

I want to change the alignment of my mail report on which file i have to change?
Below is the Required Format i need only this details

Your Ticket < Issue ID (Ticket Number>)is [ Submitted/Reopened/Deleted/Updated/Acknowledged/Closed/Resolved ]
Ticket Details:
===============
Summary :
Description:
===============
Reported by :
Assigned to:
Project :
severity:
Priority:
Date submitted:
Last modified:
======================

[atrol]

I want to change the alignment of my mail report on which file i have to change?

There is no configuration option for it.
You would have to change original source of MantisBT in file email_api.php (not recommended)

Please stop using this thread for your various questions, instead generate own new topics.
The topic of this thread which has been started by user Ashwinntt is "How to close the reopend issue in mantis".