Why reporter and updater can't be shown in "Assigned To"

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lchydp
Posts: 38
Joined: 11 Apr 2013, 14:21
Location: China

Why reporter and updater can't be shown in "Assigned To"

Post by lchydp »

Hello everyone!
The accounts in my MantisBT system is,
users.jpg
users.jpg (38.84 KiB) Viewed 6949 times
Robin is reporter,Kevin is updater,Rocky is developer.
The workflow is,
Robin(reporter) reports an issue -> Kevin(updater) assigns it to Rocky(developer) -> Rocky(developer) admits that it is a bug and changes the status to "Confirmed" -> Rocky(developer) fixes the bug,changes the status to "Resolved" and wants to assign it back to Robin(reporter) to verify.
But Robin(reporter) and Kevin(updater) aren't shown in the "Assigned To" drop-down list.
assign to.JPG
assign to.JPG (5.74 KiB) Viewed 6949 times
So my question is how Rocky(developer) can assign it to Robin(reporter)?Thank you very much!
atrol
Site Admin
Posts: 8575
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Why reporter and updater can't be shown in "Assigned To"

Post by atrol »

Goto page Manage > Manage Configuration > Workflow Thresholds
Enable checkboxes for reporter and updater in row "Handle an issue"
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lchydp
Posts: 38
Joined: 11 Apr 2013, 14:21
Location: China

Re: Why reporter and updater can't be shown in "Assigned To"

Post by lchydp »

Thank you very much! :D
atrol wrote:Goto page Manage > Manage Configuration > Workflow Thresholds
Enable checkboxes for reporter and updater in row "Handle an issue"
cas
Posts: 1768
Joined: 11 Mar 2006, 16:08
Contact:

Re: Why reporter and updater can't be shown in "Assigned To"

Post by cas »

Allthough yopu can do it this way, it is better to use the various Statusses for this.
For example, move the issue into Feedback and ask for verification.
This way control stays with the developer.
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