Adding note email not working.

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altontesting

Adding note email not working.

Post by altontesting »

Hi all,

I have an issue where my email is not working only when adding a note to mantis. When "change status to" and changing "assigned to" mantis does send out an email, so I know that my email configs are working. The problem is that it is not sending emails out when adding a note. I am on MantisBT Version 1.2.4 and Schema Version 183.

I tried changing the following settings:

1) Manage/Manage Users/ E-mail on Note Added With Minimum Severity of any
2) Default Project "all projects"
3) Added users to Users monitoring this issue.
4) Tried using "send a note" button that works but note does not show up on thread.
5) Manage/Manage Configuration/E-mail Notifications
6) Below is my email config (As you can see I tried to turn on logging for email but the file never got created?)

$g_allow_signup = ON;
$g_enable_email_notification = ON;
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'smtp.gmail.com';
$g_smtp_connection_mode = 'tls';
$g_smtp_port = 587;
$g_smtp_username = 'xxxxxxxx';
$g_smtp_password = 'xxxxxxxxx';
$g_administrator_email = 'xxxxxxxxxxxxx';
$g_webmaster_email = 'xxxxxxxxxxxxxx';
$g_log_level =LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'images/mantisbt.log';
$g_email_receive_own = ON;

Any help would be appreciated.

Thanks,
Alton
atrol
Site Admin
Posts: 8575
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Adding note email not working.

Post by atrol »

altontesting wrote:MantisBT Version 1.2.4
As a first step I recommend to upgrade to latest stable version (1.2.15 at the moment)
Please use Search before posting and read the Manual
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