Duplicate key error message when creating/updating ticket

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sheel331
Posts: 20
Joined: 14 Apr 2008, 20:39

Duplicate key error message when creating/updating ticket

Post by sheel331 »

Hello,

I am working on a project where I P2Ved my server which is housing my Mantis application. I have been doing some testing and when I go to create a new ticket or update a ticket, I'm getting the following error:

APPLICATION ERROR #401
Database query failed. Error received from database was #1062: Duplicate entry '118581' for key 1 for the query: INSERT INTO mantis_bug_history_table
( user_id, bug_id, date_modified, type, old_value, new_value, field_name )
VALUES
( ?, ?, ?, ?, ?,?, ?).

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I'm getting this exact same error regardless of the project I try to create a ticket in or ticket I attempt to update. However, what is odd is the ticket I create or note I post to the ticket still shows up after receiving this error message.

Any help would be appreciated.

Thanks,
Sheel Shah
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ZAM
Posts: 2
Joined: 03 Mar 2015, 12:56

Re: Duplicate key error message when creating/updating ticke

Post by ZAM »

Dear All,

Even I am getting the identical Error, Is there any Solution for the Issue:

Mantis BT Version:1.2.0
OS:MSWindows2003

Many Thanks
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