Help me to contact reporters

[rsoft]

I have number of reporters, developers and one manager of a project.
I want to create new bug by a developer and refer it to a specific reporter privately.
How can I do that?

In configuration form, I set the following config (Manage threshold page):
- Let reporter handle issue
- Let reporter view private issue

Thank you for your answer.

[atrol]

I want to create new bug by a developer and refer it to a specific reporter privately.

Just a specific reporter?
If so, this is not possible without changing source of Mantis.
This is a quite unusual feature request as typically reporters report issues and issues are assigned to developers.
Why do you want it the other way?
Why do you want it private?

[atrol]

Not sure, do you mean with "reporter" the person that reported the issue or do you mean any user with access level "reporter"?

[rsoft]

Dear Atrol, Thank you for your time.
I mean a person has "reporter" access level (under developer).
In fact, I use Mantis between provincial users as a reporter and Headquarter developers.
During the works, I need some information from one provincial user (normally working in reporter access level) and want to keep all history in mantis.
So, I need to report one ticket and refer it to that user, but naturally other reporters must not see this ticket.
that's my usecase.

[atrol]

This is not possible without changing source or writing a plugin.

There is a similar setting if the issue is created by the reporter, but seems this is not what you need.

Code: Select all

/**
* limit reporters. Set to ON if you wish to limit reporters to only viewing
* bugs that they report.
* @global integer $g_limit_reporters
*/
$g_limit_reporters = OFF;

[rsoft]

Dear Atrol, Thank you for your kindly support.
I change access_api.php and the issue resolved.