Email Problem

General discussion of Mantis.

Moderators: Contributor, Developer

Email Problem

Postby Babu » Dec 01, 2017 3:52 am

Hi everyone,

I have a big problem on the new Mantis 2.5.1.
I configured my Mantis in order to send mail to my user.
When I had a note to a bug, I receive in my email box the notification

At the beginning, the notification by email is working well, but after few try, I do not receive email notification and in my php_error.log I receive these two message:


[28-Nov-2017 15:51:13 UTC] 2017-11-28 15:51 UTC MAIL email_api.php:1228 email_send_all() Server not responding for 5 seconds, aborting

------------------------------------------------------------------------------------------

[28-Nov-2017 15:46:05 UTC] 2017-11-28 15:46 UTC MAIL email_api.php:1386 email_send() ERROR: Message could not be sent - Erreur SMTP : données incorrectes.Erreur du serveur SMTP : DATA END command failed

Do someone have a solution please ?

Babu
Babu
 
Posts: 16
Joined: Jul 12, 2017 2:21 am

Re: Email Problem

Postby rkarmann » Dec 14, 2017 4:57 am

Hi there,

Babu wrote:At the beginning, the notification by email is working well, but after few try, I do not receive email notification and in my php_error.log I receive these two message:


Does that mean that since the 'beginning', your SMTP configurations data has changed ?

Can you please paste a snippet of your PHPMailer config code ? (file config_inc.php)
rkarmann
 
Posts: 11
Joined: Nov 24, 2017 5:00 am
Location: Lille, France


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 9 guests