Problems for send e-mail

General discussion of Mantis.

Moderators: Contributor, Developer

Problems for send e-mail

Postby tiago_rocha » Sep 04, 2017 2:05 pm

Hi all,

Can we help about the log bellow

2017-09-04 15:57 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting
2017-09-04 15:58 -03 MAIL email_api.php:1385 email_send() ERROR: Message could not be sent - SMTP Error: The following recipients failed: root@localhost: Unable to relay

2017-09-04 15:58 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting


My config.php is:

$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = '10.1.0.116';
$g_webmaster_email = 'mantis@bahiaspeccell.com';
$g_administrator_email = 'mantis@bahiaspeccell.com';
$g_from_name = 'Mantis Bug Tracker';
$g_from_email = 'mantis@bahiaspeccell.com';
$g_return_path_email = 'mantis@bahiaspeccell.com';
$g_email_receive_own = OFF;
$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;


The relay for ip address server is allowed in microsoft exchange.

Thanks
tiago_rocha
 
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Re: Problems for send e-mail

Postby atrol » Sep 05, 2017 12:53 am

You should change your email address root@localhost in "My Account" settings.
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
Site Admin
 
Posts: 6714
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Problems for send e-mail

Postby tiago_rocha » Sep 05, 2017 5:39 am

I did this in frist momento when i created the account.
tiago_rocha
 
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Re: Problems for send e-mail

Postby tiago_rocha » Sep 12, 2017 6:58 am

Help me!!!
tiago_rocha
 
Posts: 4
Joined: Sep 04, 2017 2:02 pm

Re: Problems for send e-mail

Postby atrol » Sep 12, 2017 3:57 pm

Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
Site Admin
 
Posts: 6714
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Problems for send e-mail

Postby Ancy » Sep 20, 2017 6:59 am

belowis mine configuration, you can check with this maybe.
# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host = 'email.hahaha.com'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_username = ''; # used with PHPMAILER_METHOD_SMTP
$g_smtp_password = ''; # used with PHPMAILER_METHOD_SMTP
$g_webmaster_email = 'A.Thekkanath@hahaha.com';
$g_from_email = 'mantis@hahhaha.com'; # the "From: " field in emails
$g_return_path_email = 'A.Thekkanath@hahhaha.com; # the return address for bounced mail

$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;
$g_notify_new_user_created_threshold_min = ON;
$g_smtp_connection_mode = '';
Ancy
 
Posts: 46
Joined: Jun 30, 2017 6:10 am

Re: Problems for send e-mail

Postby fiosbor » Sep 26, 2017 12:49 am

I learn all about sizegenetics from sizegenetics
fiosbor
 
Posts: 1
Joined: Sep 26, 2017 12:46 am

Re: Problems for send e-mail

Postby atrol » Sep 26, 2017 12:59 am

fiosbor wrote:This link not working ?
What exactly does not work?
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
Site Admin
 
Posts: 6714
Joined: Mar 26, 2008 4:37 pm
Location: Germany


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 8 guests