Reminder while adding notes.

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kamaldeepsingh
Posts: 3
Joined: 08 Aug 2017, 10:16

Reminder while adding notes.

Post by kamaldeepsingh »

I understand, we can send a notification to the user by click on the "Send Reminder" button on the top of the issue. But, If someone needs to add a note with a reminder of that particular note+attachement+time tracking at the same time. I have searched a lot but could not find any plugin or any resolution of this. Please suggest if someone has a solution.

Current Scenario:-
While adding notes
1. Can attach the file
2. Can make it private
3. Can do time tracking

Expected:-
While adding notes
1. Can attach the file
2. Can make it private
3. Can do time tracking
4. Can send a reminder by choosing the user in the drop menu.
Attachments
Note Screenshots.
Note Screenshots.
Selection_017.png (21.75 KiB) Viewed 4770 times
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Reminder while adding notes.

Post by atrol »

You can use so called @mentions for it.

E.g. write the following line in a note, to send e-mail to user1
@user1 please have a look at this issue
Please use Search before posting and read the Manual
kamaldeepsingh
Posts: 3
Joined: 08 Aug 2017, 10:16

Re: Reminder while adding notes.

Post by kamaldeepsingh »

@atrol - I tried but nothing sent out to user.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Reminder while adding notes.

Post by atrol »

Works for me.
Maybe you are affected by this known issue https://www.mantisbt.org/bugs/view.php?id=22509
Please use Search before posting and read the Manual
kamaldeepsingh
Posts: 3
Joined: 08 Aug 2017, 10:16

Re: Reminder while adding notes.

Post by kamaldeepsingh »

@atrol -> Worked for me as well. But my main concern is if someone does not know the exact username, How would we do it then.

There should be a drop down menu in NOTE dialog box so that we can select it and send a reminder to the user.
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