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how to restrict change in status after the ticket is closed

Posted: 15 Jun 2017, 12:42
by drp
Dear Team,
Can u plz specify a better method to restrict all users except Administrator to change the status of the Ticket raised once the ticket is closed?. I'm currently using the old version of mantis [Mantis 1.1.1].

Re: how to restrict change in status after the ticket is clo

Posted: 16 Jun 2017, 06:18
by atrol
Answer see https://www.mantisbt.org/bugs/view.php?id=23023
drp wrote:Mantis 1.1.1
Quite outdated, not sure if it works in this version