Reopen a issue by reporter

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shanthini.g
Posts: 44
Joined: 31 May 2017, 12:45

Reopen a issue by reporter

Post by shanthini.g »

Hi

I am using Mantis version 2.3.1

In this version a reporter 1 could not reopen a resolved issue reported by another reporter say reporter 2. Please suggest can give permission to a reporter to reopen all issues

Thanks
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Reopen a issue by reporter

Post by atrol »

Goto page Manage > Manage Configuration > Workflow Thresholds.
There is a row "Reopen an issue"
Enable checkbox in column "reporter"
Click "Update Configuration"
Please use Search before posting and read the Manual
shanthini.g
Posts: 44
Joined: 31 May 2017, 12:45

Re: Reopen a issue by reporter

Post by shanthini.g »

Thanks for your reply
This is already set. Please refer attached screen shot. Bu this is still not working.
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MantisScreenShot-01062017.png
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