I am still having difficulty getting the emails sent at the right time.
This is what I am trying to achieve:
When new issues are created, I want an email to all DEVELOPPER and above (MANAGER, ADMINISTRATOR)
When an issue is changed, regardless of change, I want an email to the reporter + all the DEVELOPPER and above (like 1) + all the people monitoring the bug
When someone interacts with a bug (add bugnote, change status, etc.), automatically add to the monitor list so they are included in (2)
I want to set the system so that any time someone touches a ticket (adds a note, changes the description, etc) they are added to the monitor list.
This way they can easily find tickets that they have worked on or edited in any way.
Hi all.
I also have some questions on the topic
How to automatically monitor by e-mail an issue without the reporter having to click every new issue in monitor button?
How do you make to monitor issues by e-mail to a users group that belonging to the same project?