Adding notes to discussions via email?

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ajtruckle
Posts: 69
Joined: 16 Oct 2011, 07:21

Adding notes to discussions via email?

Post by ajtruckle »

I get a lot of users who just hit reply to the email and then the whole discussion breaks down.

Is it possible to somehow support that so that if they reply via email it gets added as a note?

What do you think?

I don't know why they don't realise they need to add a note.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Adding notes to discussions via email?

Post by atrol »

Please use Search before posting and read the Manual
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