Error 500 during installation

[fabry24]

Hi to all,
matis is a vary good software and i am trying to install mantis 1.2.9,

but i recived this error

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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@mysite.it and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

i try to see on log

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[Fri Mar 30 12:56:35 2012] [error] Premature end of script headers: install.php
[Fri Mar 30 12:56:35 2012] [error] File does not exist: /home/xu25mz/domains/mysite.it/public_html/500.shtml

where is the problem, what is Premature end of script headers error?

if you need i can post PHP.IN or HTTACCES... is there anyone can help me?

[fabry24]

Any news, there is anyone can help me???

[atrol]

You should provide some more information.
Which versions of OS, database, PHP do you use?
Describe all your steps until you get the error.

[fabry24]

Ok

Versione PHP 5.2.17
Web Server Apache
MySQL server 5.5.13
MySQL Support enabled
Active Persistent Links 0
Active Links 0
Client API version 5.0.67
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient

the steps is more easy,
i extract file mantisbt-1.2.9.zip in a new folder, then i try to install on this page

site.it/mantis/admin/install.php
and i recived this error, see attachment...

[fabry24]

Solved,

is a problema with permessis, when i extrack on server file zip the server set permissi to 775 and 664 and not to 755 and 644...

[marcinha]

Hi,

I have the same problem...
How you solved? PHP permessis or Apache?

Solved,

is a problema with permessis, when i extrack on server file zip the server set permissi to 775 and 664 and not to 755 and 644...

[sajidtoor]

as an update, I downloaded 1.2.10 to a new directory and the installer/upgrader shows correctly. No Internal server error 500's like I experienced with 1.2.9.

Currently with 1.2.10, I am getting a new error SYSTEM NOTICE: 'Undefined offset: 1' in '/home/djblade311/mysite.com/mantisbt-1.2.10/core/logging_api.php' line 68 which I can submit in a separate thread.