Hi,
After installing mantisbt version 125 and trying to load the home index page I get: "No data received" "Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data" in Chrome and in Safari "Safari can’t open the page “http://mantis.mydomain.com/” because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again."
I have installed mantis quite a few times, both for work and personal use already but not in the last few years. In fact on the current server a very old version of mantis is running fine.
The database was created correctly, I added the config_inc.php file with only the DB parameters as suggested during the installation, I updated the permissions on the file system to 775, but I get the above error.
The apache2 log gives the below error
[notice] child pid 20304 exit signal Segmentation fault (11)
I guess an apache or PHP setting is incorrect but could not find any info on mantisbt on the required settings.
Any help is much appreciated.
Cheers,
Waldi
ERR_EMPTY_RESPONSE: version 125 installation problem
Moderators: Developer, Contributor
Re: ERR_EMPTY_RESPONSE: version 125 installation problem
Apologies, key info missing. I am running PHP version 5.1.2
I added a phpinfo.php file in the main folder and that returned the standard php info page without any trouble.
I added a phpinfo.php file in the main folder and that returned the standard php info page without any trouble.
Last edited by waldi on 13 Jun 2011, 15:11, edited 1 time in total.
Re: ERR_EMPTY_RESPONSE: version 125 installation problem
As a first step I recommend to update your PHP installation (the latest 5.1.x should be enough, but a newer one might be even better)
Re: ERR_EMPTY_RESPONSE: version 125 installation problem
i'm also having this problem
Re: ERR_EMPTY_RESPONSE: version 125 installation problem
kinjo,
The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.
Please explain what you do, what are the results you expect to get and what you actually get.
Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:
- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?
The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem.
Please explain what you do, what are the results you expect to get and what you actually get.
Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:
- Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
- Relevant customizations (e.g. changes in config_inc.php, etc)
- Installed plugins or custom functions ?
- Was the MantisBT source code modified in any way ?