Problem with Missing Attachment

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eimy0803
Posts: 9
Joined: 11 Nov 2014, 06:26

Problem with Missing Attachment

Post by eimy0803 »

We discovered recently, when user uploaded an attachment, there is no error message displayed.

However, when we check at the defect created, it indicate the file name with error 'attachment missing'. The only option is to 'Delete' the attachment. We have deleted the attachment and re-upload. However, status quo.

Our configuration as follows:
$g_file_upload_method = DISK
$g_upload_file_path = 'C:\abc\def\ghi\'

When we checked at the DB at 'diskfile' column, we could see list of attachment as follows. Those file that were uploaded recently did not captured the 'upload file path'.
C:\abc\def\ghi\hasingvalue1234
C:\abc\def\ghi\hasingvalue5678
hashingvalue9876
hasingvalue5432

Please advise
eimy0803
Posts: 9
Joined: 11 Nov 2014, 06:26

Re: Problem with Missing Attachment

Post by eimy0803 »

Issue resolved.

We upgraded to MANTIS version 1.2.19 and everything is back to normal.
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