Some Improvements
Posted: 05 Jan 2012, 13:56
hi,
i like the plugin, but there some issuis so i write some changes. You can find my source in github:
https://github.com/OSguard/Mantisbt-EmailReporting
i have made the following changes:
- add a hack with encoding problems with evolution
evolution encodes subject in ISO but the rest of the email in utf-8, so if you use special chars (like german äöü) the subject was broken
- try to remove signatur
alway have the complete email signature was bad, so i try to remove the signature, i use to detect "-- \n" at the end of a mail. It is not the best but a work solution.
- try to remove dublicated content
if you answer email and have a full-quote the complete quote will add as a bug notice. Some time you have part of the quote already be part on the history of the bug. So i load all bugnotes and replace the content with a link to the note in the new bug note. This is experimental but at the moment it works for us
Have a look and share your thoughts
greetings
Markus
i like the plugin, but there some issuis so i write some changes. You can find my source in github:
https://github.com/OSguard/Mantisbt-EmailReporting
i have made the following changes:
- add a hack with encoding problems with evolution
evolution encodes subject in ISO but the rest of the email in utf-8, so if you use special chars (like german äöü) the subject was broken
- try to remove signatur
alway have the complete email signature was bad, so i try to remove the signature, i use to detect "-- \n" at the end of a mail. It is not the best but a work solution.
- try to remove dublicated content
if you answer email and have a full-quote the complete quote will add as a bug notice. Some time you have part of the quote already be part on the history of the bug. So i load all bugnotes and replace the content with a link to the note in the new bug note. This is experimental but at the moment it works for us
Have a look and share your thoughts
greetings
Markus