Application Error #401 [cyrillian Email]
Posted: 13 Sep 2011, 13:15
Hello,
I hope you could help me to find a solution for my problem.
We installed the Plugin on a Mantis Version 1.2.3 and it runs smooth. It's some kind of windows server with an inetpub-folder (I don't have real access to this, because it's an customer).
The database has UTF-8 and in the plugin-setting is UTF-8 too.
Email Reporting Version is 0.8.2. and on the server runs PHP 5.2.14.
But at the time an email with cyrillian characters is collected from the postbox, the plugin crashes and throw this error Message.
The message is:
APPLICATION ERROR 0000401
Database query failed. Error received from database was #1366: Incorrect string value: '\x93junk...' for column 'description' at row 1 for the query: INSERT INTO mantis_bug_text_table
( description, steps_to_reproduce, additional_information) VALUES ( ?,?,?).
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
Previous non-fatal errors occurred. Page content follow.
[...
SYSTEM WARNING: mb_convert_encoding() [..]: Unable to detect the character encoding
....]
I don't know if this here relates to my problem, but there "SL-Gundam (Manager)" fixed the problem via mail.
http://www.mantisbt.org/bugs/view.php?id=4286#c25072 (post 25072 to 25134)
http://www.mantisbt.org/bugs/view.php?id=11770 (this is the same just seperatly)
Kind Regards
oboeck
I hope you could help me to find a solution for my problem.
We installed the Plugin on a Mantis Version 1.2.3 and it runs smooth. It's some kind of windows server with an inetpub-folder (I don't have real access to this, because it's an customer).
The database has UTF-8 and in the plugin-setting is UTF-8 too.
Email Reporting Version is 0.8.2. and on the server runs PHP 5.2.14.
But at the time an email with cyrillian characters is collected from the postbox, the plugin crashes and throw this error Message.
The message is:
APPLICATION ERROR 0000401
Database query failed. Error received from database was #1366: Incorrect string value: '\x93junk...' for column 'description' at row 1 for the query: INSERT INTO mantis_bug_text_table
( description, steps_to_reproduce, additional_information) VALUES ( ?,?,?).
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
Previous non-fatal errors occurred. Page content follow.
[...
SYSTEM WARNING: mb_convert_encoding() [..]: Unable to detect the character encoding
....]
I don't know if this here relates to my problem, but there "SL-Gundam (Manager)" fixed the problem via mail.
http://www.mantisbt.org/bugs/view.php?id=4286#c25072 (post 25072 to 25134)
http://www.mantisbt.org/bugs/view.php?id=11770 (this is the same just seperatly)
Kind Regards
oboeck