View Issue Details

IDProjectCategoryView StatusLast Update
0009659mantisbtlocalizationpublic2009-06-26 12:03
Reporterpge Assigned Tosiebrand  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionfixed 
Fixed in Version1.2.0a3 
Summary0009659: Bad display for french characters
Description

All special characters of french are ok in Mantis except for this 2 points :

  • automatic email for a change on a bug (see attached file "test0000002_Sig1.txt")
    But reminders emails are OK.
  • some words in graphs of "Summary" (Synthèse) with jpgraph (see attached file "GraphiquesDeSyntheseParSeverite.jpg")
TagsNo tags attached.
Attached Files
test0000002_Sig1.txt (1,910 bytes)   
[test 0000002]: Sig 1


Le bogue suivant a été assigné. 
====================================================================== 
http://11.234.29.129/mantis/view.php?id=2 
====================================================================== 
Rapporteur:                 gilles
Responsable:                quentin
====================================================================== 
Projet:                     test
Bogue ID:                   2
Catégorie:                 C3-EFT
Reproductibilité:          aléatoire
Sévérité:                cosmétique
Priorité:                  aucune
État:                      affecté
T-Champ1:                    
====================================================================== 
Date de soumission:         2008-09-09 20:56 CEST
Dernière modification:     2008-09-23 20:34 CEST
====================================================================== 
Résumé:                   Sig 1
Description: 
mqdfjdf
====================================================================== 

---------------------------------------------------------------------- 
 (0000005) quentin (développeur) - 2008-09-23 13:37
 http://11.234.29.129/mantis/view.php?id=2#c5 
---------------------------------------------------------------------- 
Essai SMTP 

Historique du bogue 
Date modifiée   Utilisateur    Champ                    Changer              
====================================================================== 
2008-09-09 20:56 gilles         Nouveau bogue                                
2008-09-23 13:37 quentin        Démarrer surveillance du bogue: marc          
     
2008-09-23 13:37 quentin        Note ajoutée: 0000005                       
2008-09-23 20:34 quentin        État                    nouveau => affecté 
======================================================================



test0000002_Sig1.txt (1,910 bytes)   
BadDisplay.jpg (33,002 bytes)   
BadDisplay.jpg (33,002 bytes)   

Activities

pge

pge

2008-09-24 10:50

reporter   ~0019440

Last edited: 2008-09-24 10:57

Show Content sur test00..2_Sig1.txt show good characters.
But not MS-Outlook ;-)

Mantis Product version = 1.1.2

ryandesign

ryandesign

2008-09-24 17:30

reporter   ~0019451

test0000002_Sig1.txt looks fine when I open it in my text editor. What does it look like for you?

pge

pge

2008-10-07 05:23

reporter   ~0019501

Last edited: 2008-10-07 05:28

Sorry, i was absent. For me too, the upload file " test0000002_Sig1.txt" is ok with an editor.

Emails with MS-Outlook :

1) Emails sent by "Send a reminder" (=Envoyer un rappel) are good, even with special characters (à é è ç ÿ ...).

2) Automatics emails send for a change have not good display for special characters (see new upload file "BadDisplay.jpg" : "The following issue has been UPDATED."="Le bogue suivant a été mis à jour").
To have a good display, you have to change the coding of the email to UTF-8:
"Affichage || Codage -> || Unicode (UTF-8)" (Affichage=Display, Codage=Coding).

In Mantis web display :

It is ok everywhere except in "Summary" tab (Synthèse) with jpgrap. In upload file "GraphiqueDeSyntheseParSeverite.jpg", "sévérité", "fonctionnalité" and "cosmétique" words bad.

siebrand

siebrand

2008-10-07 18:20

developer   ~0019512

Please update to Mantis 1.2.x with a Unicode database and UI. Things should be OK after that. Please provide feedback.

pge

pge

2008-10-09 11:47

reporter   ~0019529

I cannot upgrade to Mantis 1.2 because it is a development version and i have not the good level for PHP (5.2.0 minimum for Mantis 1.2, i have 5.1.6).

On my database (default creation):
"
mysql> show create database test;

show create database test

+----------+-----------------------------------------------------------------+
| Database | Create Database |
+----------+-----------------------------------------------------------------+
| test | CREATE DATABASE test /!40100 DEFAULT CHARACTER SET latin1 / |
+----------+-----------------------------------------------------------------+
1 row in set (0.00 sec)
"

and

"
mysqladmin --verbose --socket=/var/lib/mysql/mysql-1.sock -uroot -proot variables
+---------------------------------+-------------------------------------------+
| Variable_name | Value |
+---------------------------------+-------------------------------------------+
| auto_increment_increment | 1 |
...
| bulk_insert_buffer_size | 8388608 |
| character_set_client | latin1 |
| character_set_connection | latin1 |
| character_set_database | latin1 |
| character_set_filesystem | binary |
| character_set_results | latin1 |
| character_set_server | latin1 |
| character_set_system | utf8 |
| character_sets_dir | /var/lib/share/mysql/charsets/ |
| collation_connection | latin1_swedish_ci |
| collation_database | latin1_swedish_ci |
| collation_server | latin1_swedish_ci |
| completion_type | 0 |
...
| wait_timeout | 28800 |
+---------------------------------+-------------------------------------------+

pge

pge

2008-10-09 11:51

reporter   ~0019530

When i update to Mantis 1.2, i will try and complete this bug.

pge

pge

2009-03-02 05:01

reporter   ~0020971

We have Mantis 1.1.6 with UTF-8 MySQL database.

And now, automatic emails are OK.

But the problem is the same with
"Synthesis graphs by severity"

jpgraph 2.3.3 :
$ cat VERSION
Revision: r1006, Exported: 2008-06-15 10:16
$ cat README
...
Miminum:

  • PHP 5.1.0 or higher
  • GD 2.28 or higher
    Note: Earlier versions might work but is unsupported.

Recommended:

  • PHP 5.1.2
  • PHP Builtin GD library
    ...

    $ rpm -aq|grep gd
    gdbm-1.8.0-26.2.1
    sysklogd-1.4.1-44.el5
    php-gd-5.1.6-20.el5_2.1
    gd-2.0.33-9.4.el5_1.1
    (latest GD: 2.0.35 : http://www.libgd.org/Downloads)
    $ php -v
    PHP 5.1.6 (cli) (built: Jun 12 2008 05:02:36)
    Copyright (c) 1997-2006 The PHP Group
    Zend Engine v2.1.0, Copyright (c) 1998-2006 Zend Technologies
    $ mysql --version
    mysql Ver 14.12 Distrib 5.0.45, for redhat-linux-gnu (x86_64) using readline 5.0
    $ uname -rvsmo
    Linux 2.6.18-92.1.10.el5 0000001 SMP Wed Jul 23 03:56:11 EDT 2008 x86_64 GNU/Linux

siebrand

siebrand

2009-03-02 05:28

developer   ~0020974

Marking this issue resolved. JP Graph probably has font issues rendering the images. Please do not report multiple issues in one bug report. Kindly requesting you to create a new report for the issue with JP Graph.