0009647: Application error 1100 after deleting an issue

ID	Project	Category	View Status	Date Submitted	Last Update
0009647	mantisbt	administration	public	2008-09-18 20:46	2012-09-04 04:56

Reporter	artgroup	Assigned To	atrol
Priority	normal	Severity	major	Reproducibility	always
Status	closed	Resolution	unable to reproduce
Platform	x86	OS	WinXP	OS Version	SP2
Product Version	1.1.2

Summary	0009647: Application error 1100 after deleting an issue
Description	After deleting issue 000004 I receive this error message: APPLICATION ERROR #1100 Issue 4 not found. Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section. This message appears if I try to signup a new accout (after registration that anyhow seems to work) and in someother case, for example if i try to delete another issue. I found that on the mantis_mail_table there are still some entries about the issue 00004 (to inform that the issue has been deleted) and after I removed them no more error after signup, but still error deleting other issue
Additional Information	Also a way to restore or fix the DB will help. The system is actually not usable for this problem
Tags	No tags attached.

artgroup 2008-09-21 07:43 reporter ~0019417	I spent half a day to try to understand more about this problem and I found that a pssibility is the sendmail. I suppose that the mantis_email_table is a temporary table to keep the email queue. I found that if for some reason the system could not send email the queue is not flushed and stay there indefinitely. I tried with cronjob wihtout success ( suppose some wrong on cron settings), than I tried to go for a 'localhost' SMTP and seems to be better. I hope this extra information will help.

jpdoucet 2010-01-06 16:20 reporter ~0024062	We are using 1.1.8 and had the same problem. I've manually erased the pending emails referring the the deleted issue and now everything is working. I've disabled the email notifications until we fix our smtp problem. Thanks artgroup for the quick fix!

atrol 2012-08-25 16:53 developer ~0032663	artgroup, this issue is not reproducible with current version of MantisBT and the provided information. Feel free to reopen the issue if there are still problems after upgrading.