View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0008984 | Plugin - EmailReporting | General | public | 2008-03-19 04:14 | 2011-08-25 16:55 |
Reporter | dapozzom | Assigned To | SL-Gundam | ||
Priority | normal | Severity | major | Reproducibility | always |
Status | closed | Resolution | fixed | ||
Summary | 0008984: Adding notes to existing bug via email | ||||
Description | I need to know the format of the mail that must be used to addg notes through email to an existing issue. Where I can find info on that. | ||||
Tags | No tags attached. | ||||
Mantis doesn't have this feature right now. |
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Hm, I wish this ticket and its duplicate would not be closed this fast, with this answer. We're using Mantis with email for years already, and would have switched long ago if it didn't allow for this. We're doing almost all communication with clients through email with the issue number in the subject line like this: Subject: [0008984] Adding notes to existing bug via email See http://www.mantisbt.org/bugs/view.php?id=4286 for a long history of that feature including submitted code. I also submitted some code that we use to make it work with IMAP (http://www.mantisbt.org/bugs/view.php?id=7086). |
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rolfkleef Any idea.Thanks in advance |
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rolfkleef, |
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if a mail gets notified "as to be a note" depends on the function mail_is_a_bugnote(), which checks the mail subject against a regex term. The original term identifies subjects starting as mentioned in 0008984:0017418. |
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Is it possibile when a note is added to a exiting ticket not to change the status to new but to keep the actual one. |
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There has been a fix for that in the 0.7.x (unsure exactly which one) version of EmailReporting (0004286). So just install the latest version available (currently 0.8.0). I'm afraid MantisBT 1.2.0 is required |
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in 0.9.0 you can select different methods for searching for the id in the subject line. 0.9.0-DEV can be found here. Stable release is not yet available and documentation is still pending on the new setting |
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