View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0003730 | mantisbt | bugtracker | public | 2004-04-09 07:46 | 2013-09-30 13:54 |
Reporter | ralfiii | Assigned To | vboctor | ||
Priority | normal | Severity | feature | Reproducibility | always |
Status | closed | Resolution | fixed | ||
Target Version | 1.2.0 | Fixed in Version | 1.2.0 | ||
Summary | 0003730: Change status upon feedback | ||||
Description | I'd love to see an option in Mantis, so that the status of a bug is set back from feedback to "New" when a user provides feedback (e.g. via adding a bugnote) | ||||
Tags | patch | ||||
The proposed idea is useful, however, my only concern is that there are two hard-coded assumptions:
To handle these issues there is one of two options:
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Sorry vboctor, I didn't understand your 2nd point ("After adding..."). This might be just because I am not English-Native... Do you mean the status should change to "Feedback" when adding a bugnote? I thought if a developer has problems (e.g. understanding or reproducing...) a bug, he will set the status to feedback. By color-coding the bug you will see in the list that the bug was looked at, but fixing is paused until feedback will be provided. |
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What I meant is that we need to have two config options:
In some cases the bug_feedback_provided_status should depend on the bug state. For example, set to "ASSIGNED" if bug has a handler set, otherwise, set to "NEW". This can only be achieved by my first proposed solution (i.e. post processor function). The post process function can check if handler is set, set status to "ASSIGNED" otherwise set status to "NEW". |
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Now I understand! |
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If this would be implemented another filter-checkbox "hide status" "feedback" would make sense. So you don't see bug-reports where feedback is required to continue to work on these bugs. |
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I provided changes to achieve that. Cheers! |
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See also 0004469 |
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0004469 : If the status would fall back to what it was before, this naturally would be best. However, for my simple requirements, I just inserted the following lines in bugnote_api.php, at line 127. |
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Do we want the status to change back only if the person who added the issue is the "reporter" of the issue, or any user? |
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In my case: any user. (User A might report, Deverloper B says "Can't reproduce" -> feedback, User B posts a guid how to reproduce) |
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I think, there should be a "reply to feedback" button instead of "change status to" if the current status is "feedback" - so every user can add a note to the bug for additional information. And only when the user want to reply to the feedback he should use the "reply to feedback" button. [edit] bearbeitet am: 09-13-04 10:46 |
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As our company grows, I now feel the need for a more sophisticated solution: (We now have people, who only look at new issues and check if they are nonsense or should be seen by the DevTeam.) |
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Btw: This is a "better" patch.
(insert this block into function bugnote_add, right before the last line "return ...") |
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Implemented the logic to revert back to new/assigned if the current status is FEEDBACK and the author of the note is the reporter of the issue. |
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I would appreciate it, if a superior logic would have been implemented:
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MantisBT: master-2.0.x bb889a3b 2009-10-13 21:01 Committer: Paul Richards Details Diff |
Fix 0003730: Change status upon feedback. |
Affected Issues 0003730 |
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mod - core/bugnote_api.php | Diff File | ||
MantisBT: master-1.2.x 5d0ba5d2 2009-10-14 01:01 Details Diff |
Fix 0003730: Change status upon feedback. |
Affected Issues 0003730 |
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mod - core/bugnote_api.php | Diff File | ||
MantisBT: master f9961ab2 2009-10-14 01:01 Details Diff |
Fix 0003730: Change status upon feedback. |
Affected Issues 0003730 |
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mod - core/bugnote_api.php | Diff File | ||
MantisBT: master-1.2.x 316a317c 2009-10-14 01:16 Details Diff |
Fix 0003730: Change status upon feedback (cont'd). |
Affected Issues 0003730 |
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mod - docbook/adminguide/en/configuration.sgml | Diff File | ||
mod - config_defaults_inc.php | Diff File | ||
mod - core/bugnote_api.php | Diff File | ||
MantisBT: master 2aef5d9f 2009-10-14 01:16 Details Diff |
Fix 0003730: Change status upon feedback (cont'd). |
Affected Issues 0003730 |
|
mod - config_defaults_inc.php | Diff File | ||
mod - core/bugnote_api.php | Diff File | ||
mod - docbook/adminguide/en/configuration.sgml | Diff File | ||
MantisBT: master-2.0.x 379d70f1 2013-09-30 09:54 Paul Richards Details Diff |
Fix 0003730: Change status upon feedback |
Affected Issues 0003730 |
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mod - core/bugnote_api.php | Diff File | ||
mod - docbook/Admin_Guide/en-US/Configuration.xml | Diff File |