View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0003320 | mantisbt | feature | public | 2003-08-27 19:44 | 2008-07-24 16:50 |
Reporter | lherrera | Assigned To | grangeway | ||
Priority | normal | Severity | feature | Reproducibility | N/A |
Status | closed | Resolution | duplicate | ||
Summary | 0003320: Email ability | ||||
Description | A (IMHO) very useful feature is the ability to receive bugs using email, and reply from the Mantis interface. | ||||
Additional Information | Hi, my name is Leonardo Herrera. I've been toying around with Mantis the last few days, and now I have a Perl script that checks a POP3 email account and enter bugs to Mantis. I'm using a series of hacks to accomplish this (including custom fields,) but I prefer to know if someone volunteers to add this to Mantis main distribution (that could be me :-). | ||||
Tags | No tags attached. | ||||
Attached Files | |||||
duplicate of | 0004286 | closed | SL-Gundam | Plugin - EmailReporting | Solution for reporting via E-Mail |
related to | 0006658 | closed | ryandesign | mantisbt | Replying to a mantis ticket should add it as a note to that issue |
related to | 0001568 | closed | grangeway | mantisbt | Abillity to send mail to mantis adding bugs and bugnotes |
related to | 0006619 | closed | grangeway | mantisbt | Report by email concept |
related to | 0007086 | closed | SL-Gundam | Plugin - EmailReporting | Mantis email via IMAP + folders |
I could't recobsruct bug-message structure, can you post exmple here? |
|
Sorry, don't understand what you mean. Can you be a little more specific? |
|
How I must format message for appending into Manis with your script |
|
Oh! it's not necessary. As I said before, this is just a quick hack that gets some things done. It uses the body of the message as "Description." I guess you can just add some extra parsing to the message body... in my setup I have lots of wacky and neat stuff (for example, I can answer emails within Mantis, and receive replies) but I'm afraid that it's all in "ugly hacky" state See a screenshot I'm specially proud of :-). Note that I merged "bugnotes" and bug history in a more tale-writing oriented interface. |
|
Oops, sorry for the long image.. didn't know it was going to display inline :O (Maybe some admin can delete this image... mental note, upload big embarrasing stuff compressed) edited on: 08-30-03 02:40 |
|
lherrera, don't worry about the image. This installation is setup so that it displays pictures inline if they are smaller than 100K. It would be nice if we can get this patch in PHP? This will also make it simpler, since it re-use the APIs of Mantis. We can also support a free text format which copies everything as text, or a structured format (eg: XML) which is parsed and used to fill the different fields of the bug. |
|
(Hey, I just realized that I have two users, lherrera and leus) I don't think porting this feature to PHP should be too easy. Dealing with encoding, MIME types and the like was a pain in the neck, even using everything available at CPAN. Alas, I'm not too familiar with PHP. |
|
I've kludged together a version of the script in PHP. It's pretty ugly, but it's a start. |
|
That's really good leeguy, thanks a lot for the port. I will have a look at it and respond to this bug. As you said, it doesn't have to be perfect, but it is a start on a demanded feature. |
|
Hey, that's good, leeguy. Seems okay, I'll test it today. |
|
This issue seems to be related to 4286 (Solution for reporting via E-Mail) |
|
This solution does not provide an interface for mail account configuration, I think. Also, it is only possible to receive mails from registered users. But the idea to decode MIME message is good. |
|