View Issue Details

IDProjectCategoryView StatusLast Update
0023253mantisbtbugtrackerpublic2017-09-03 05:31
Reporterphcr0 Assigned Toatrol  
PriorityhighSeveritycrashReproducibilityalways
Status closedResolutionno change required 
PlatformLinuxOSUbuntuOS Version14.04.4
Product Version2.5.1 
Summary0023253: Unable to access to issue détails - APPLICATION ERROR 0000026
Description

Hello,

I have a bug in bugtracker.

When I want to access to an issue details, I systematically have an error APPLICATION ERROR 0000026 with the following détails (in french) :

"Incompatibilité de Type de données. Activez les messages d'erreur détaillés pour plus d'information.
Merci d'utiliser le bouton « Précédent » de votre navigateur web pour retourner à la page précédente. Vous pourrez y corriger les problèmes identifiés par cette erreur ou choisir une autre action. Vous pouvez aussi choisir une option de la barre de menu pour aller directement dans une nouvelle section."

I actually can't use bugtracker.

Thanks for your help.

Philippe

Steps To Reproduce

Each time i try to access to an issue details

Additional Information

I recently solved a problem with your help (issue 0023077).
Is there a link between the solution applied and the new problem encountered or is it another problem ?

TagsNo tags attached.
Attached Files

Activities

atrol

atrol

2017-08-22 03:16

developer   ~0057528

phcr0,

I was not able to reproduce your problem with a fresh install of the latest stable MantisBT release.

There is some more information needed, at least your changes in config_inc.php.

To get additional, debugging information, please follow these steps:

  1. temporarily configure your system as follows:
    $g_display_errors = array(
    E_WARNING => 'halt',
    E_NOTICE => 'halt',
    E_USER_ERROR => 'halt',
    E_USER_WARNING => 'halt',
    E_USER_NOTICE => 'halt'
    );
    $g_show_detailed_errors = ON;

WARNING - SECURITY RISK: the 'show_detailed_errors' config can cause MantisBT to display sensitive information about your system. We recommend to restrict its activation to a Test environment, only for as long as necessary. If possible, do not turn it ON globally, instead limit it for specific user(s) using the Manage Configuration page.

  1. Reproduce the error

If the output does not help you resolving the issue and you need further assistance,

  1. save the output of the error screen, preferably as an HTML page (not a screenshot !)
  2. be careful to remove/mask any confidential information if needed
  3. upload the results here
phcr0

phcr0

2017-08-22 04:45

reporter   ~0057529

Atrol,

You will find attached the html page with the details of the error.

Available for further information.

Philippe

erreor_issue.htm (13,534 bytes)   
<!DOCTYPE html>
<html>
<head>
	<meta http-equiv="Content-type" content="text/html; charset=utf-8" />
	<title>0000595: Les mises à jour en provenance de WSUS ne s'installent pas automatiquement - MantisBT</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" />
<meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=0" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/default.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/common_config.php" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/status_config.php" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/dropzone-4.3.0.min.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/bootstrap-3.3.6.min.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/font-awesome-4.6.3.min.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/open-sans.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/bootstrap-datetimepicker-4.17.43.min.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/ace.min.css" />
	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/ace-mantis.css" />
<!--[if lte IE 9]>	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/ace-part2.min.css" />
<![endif]-->	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/ace-skins.min.css" />
<!--[if lte IE 9]>	<link rel="stylesheet" type="text/css" href="http://ocsinventory-ng/mantisbttest/css/ace-ie.min.css" />
<![endif]-->
	<link rel="shortcut icon" href="/mantisbttest/images/favicon.ico" type="image/x-icon" />
	<link rel="search" type="application/opensearchdescription+xml" title="MantisBT: recherche en texte intégral" href="http://ocsinventory-ng/mantisbttest/browser_search_plugin.php?type=text"/>
	<link rel="search" type="application/opensearchdescription+xml" title="MantisBT: recherche par Id de numéro" href="http://ocsinventory-ng/mantisbttest/browser_search_plugin.php?type=id"/>
	<script type="text/javascript" src="/mantisbttest/javascript_config.php"></script>
	<script type="text/javascript" src="/mantisbttest/javascript_translations.php"></script>
	<script type="text/javascript" src="/mantisbttest/js/jquery-2.2.4.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/dropzone-4.3.0.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/common.js"></script>
<script src="/mantisbttest/plugin_file.php?file=MantisGraph/chart-2.1.6.min.js"></script><script src="/mantisbttest/plugin_file.php?file=MantisGraph/chart.bundle-2.1.6.min.js"></script><script src="/mantisbttest/plugin_file.php?file=MantisGraph/MantisGraph.js"></script>
</head>
<body class="skin-3">
<div id="navbar" class="navbar navbar-default navbar-collapse navbar-fixed-top noprint"><div id="navbar-container" class="navbar-container"><button id="menu-toggler" type="button" class="navbar-toggle menu-toggler pull-left hidden-lg" data-target="#sidebar"><span class="sr-only">Toggle sidebar</span><span class="icon-bar"></span><span class="icon-bar"></span><span class="icon-bar"></span></button><div class="navbar-header"><a href="my_view_page.php" class="navbar-brand"><span class="smaller-75"> MantisBT </span></a><button type="button" class="navbar-toggle navbar-toggle collapsed pull-right hidden-sm hidden-md hidden-lg" data-toggle="collapse" data-target=".navbar-buttons,.navbar-menu"><span class="sr-only">Toggle user menu</span><i class="ace-icon fa fa-user fa-2x white"></i> </button></div><div class="navbar-buttons navbar-header navbar-collapse collapse"><ul class="nav ace-nav"><li class="hidden-sm hidden-xs"><div class="btn-group btn-corner padding-right-8 padding-left-8"><a class="btn btn-primary btn-sm" href="bug_report_page.php"><i class="fa fa-edit"></i> Rapporter un bogue</a><a class="btn btn-primary btn-sm" href="manage_user_create_page.php"><i class="fa fa-user-plus"></i> Inviter des utilisateurs</a></div></li><li class="grey">
<a data-toggle="dropdown" href="#" class="dropdown-toggle">
&#160;Windows 10&#160;
 <i class="ace-icon fa fa-angle-down bigger-110"></i>
</a>
<ul class="dropdown-menu dropdown-menu-right dropdown-yellow dropdown-caret dropdown-close scrollable-menu">
<li><a href="/mantisbttest/set_project.php?project_id=0"> Tous les projets </a></li> 
<li class="divider"></li>
<li><div id="projects-list"><div class="projects-searchbox"><input class="search form-control input-md" placeholder="Chercher" /></div><ul class="list dropdown-yellow no-margin"><li><a href="/mantisbttest/set_project.php?project_id=13" class="project-link"> Activité Patrimoine </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=3" class="project-link"> Alfresco </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=7" class="project-link"> ALTHEA </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=4" class="project-link"> Auror </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=8" class="project-link"> Contrôle d'accès </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=12" class="project-link"> Documalis </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=15" class="project-link"> Evolution du Client VPN </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=10" class="project-link"> NH 2.0 </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=9" class="project-link"> Portail fournisseurs </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=5" class="project-link"> Portail PSP </a></li>
<li><a href="/mantisbttest/set_project.php?project_id=6" class="project-link"> Portail satisfaction </a></li>
<li class="active"><a href="/mantisbttest/set_project.php?project_id=14" selected="selected" class="project-link"> Windows 10 </a></li>
</ul></div></li></ul>
</li>
<li class="grey"><a data-toggle="dropdown" href="#" class="dropdown-toggle"><i class="ace-icon fa fa-user fa-2x white"></i> <span class="user-info">phcr0</span><i class="ace-icon fa fa-angle-down"></i></a><ul class="user-menu dropdown-menu dropdown-menu-right dropdown-yellow dropdown-caret dropdown-close"><li><a href="/mantisbttest/account_page.php"><i class="ace-icon fa fa-user"> </i> Mon compte</a></li><li><a href="http://ocsinventory-ng/mantisbttest/issues_rss.php?username=phcr0&amp;key=T3ajjy0FxvvpmIcGIt2Bep0ZUFAFdmm0lMTxDCL4wr67d8i7SFROI8yOuDB6DVSJPrx4OmSgn7FHBGXajmXD&amp;project_id=14"><i class="ace-icon fa fa-rss-square orange"> </i> RSS</a></li><li class="divider"></li><li><a href="/mantisbttest/logout_page.php"><i class="ace-icon fa fa-sign-out"> </i> Fermer la session</a></li></ul></li></ul></div></div></div><div class="main-container" id="main-container">
<div id="sidebar" class="sidebar sidebar-fixed responsive compact "><ul class="nav nav-list"><li>
<a href="/mantisbttest/my_view_page.php">
<i class="menu-icon fa fa-dashboard"></i> 
<span class="menu-text"> Mon affichage </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/view_all_bug_page.php">
<i class="menu-icon fa fa-list-alt"></i> 
<span class="menu-text"> Afficher les bogues </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/bug_report_page.php">
<i class="menu-icon fa fa-edit"></i> 
<span class="menu-text"> Rapporter un bogue </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/changelog_page.php">
<i class="menu-icon fa fa-retweet"></i> 
<span class="menu-text"> Historique des changements </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/roadmap_page.php">
<i class="menu-icon fa fa-road"></i> 
<span class="menu-text"> Calendrier </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/summary_page.php">
<i class="menu-icon fa fa-bar-chart-o"></i> 
<span class="menu-text"> Synthèse </span>
</a>
<b class="arrow"></b>
</li>
<li>
<a href="/mantisbttest/manage_overview_page.php">
<i class="menu-icon fa fa-gears"></i> 
<span class="menu-text"> Administration </span>
</a>
<b class="arrow"></b>
</li>
</ul><div id="sidebar" class="sidebar-toggle sidebar-collapse"><i data-icon2="ace-icon fa fa-angle-double-right" data-icon1="ace-icon fa fa-angle-double-left"
		class="ace-icon fa fa-angle-double-left"></i></div></div><div class="main-content">
<div id="breadcrumbs" class="breadcrumbs noprint">
<ul class="breadcrumb">
  <li><i class="fa fa-user home-icon active"></i>  <a href="/mantisbttest/account_page.php">phcr0 ( CHAUVIER Philippe ) </a>
  <span class="label hidden-xs label-default arrowed">administrateur</span></li>
</ul>
<div id="nav-search" class="nav-search"><form class="form-search" method="post" action="/mantisbttest/jump_to_bug.php"><span class="input-icon"><input type="text" name="bug_id" autocomplete="off" class="nav-search-input" placeholder="Bogue #"><i class="ace-icon fa fa-search nav-search-icon"></i></span></form></div>
</div>
  <div class="page-content">
<div class="row">
<div class="col-md-12 col-xs-12"><div class="space-20"></div><div class="alert alert-danger"><p class="bold">APPLICATION ERROR #26</p><p>Incompatibilité de Type de données. Activez les messages d'erreur détaillés pour plus d'information.</p><div class="error-info">Merci d'utiliser le bouton « Précédent » de votre navigateur web pour retourner à la page précédente. Vous pourrez y corriger les problèmes identifiés par cette erreur ou choisir une autre action. Vous pouvez aussi choisir une option de la barre de menu pour aller directement dans une nouvelle section.</div><p>		<table class="width-100">
			<tr>
				<td>Full path: /var/www/mantisbttest/core/helper_api.php</td>
			</tr>
			<tr>
				<td>Line: 189</td>
			</tr>
			<tr>
				<td>
					<table class="width100" style="table-layout:fixed;"><tr><th>Variable</th><th>Value</th><th>Type</th></tr><tr><td style="width=20%; word-wrap:break-word; overflow:auto;">p_var1</td><td style="width=70%; word-wrap:break-word; overflow:auto;">VS_PRIVAT</td><td style="width=10%;">string</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">p_var2</td><td style="width=70%; word-wrap:break-word; overflow:auto;">50</td><td style="width=10%;">integer</td></tr>
<tr><td style="width=20%; word-wrap:break-word; overflow:auto;">p_strict</td><td style="width=70%; word-wrap:break-word; overflow:auto;">1</td><td style="width=10%;">boolean</td></tr>
</table>				</td>
			</tr>
		</table>
</p><p><div class="table-responsive"><table class="table table-bordered table-striped table-condensed"><tr><th>Filename</th><th>Line</th><th></th><th></th><th>Function</th><th>Args</th></tr><tr><td>/var/www/mantisbttest/core/helper_api.php</td><td>189</td><td>-</td><td>-</td><td>trigger_error</td><td>( &lt;string&gt;'26', &lt;integer&gt;256 )</td></tr><tr><td>/var/www/mantisbttest/core/helper_api.php</td><td>238</td><td>-</td><td>-</td><td>helper_check_variables_equal</td><td>( &lt;string&gt;'VS_PRIVAT', &lt;integer&gt;50, &lt;boolean&gt;true )</td></tr><tr><td>/var/www/mantisbttest/bugnote_add_inc.php</td><td>104</td><td>-</td><td>-</td><td>check_checked</td><td>( &lt;string&gt;'VS_PRIVAT', &lt;integer&gt;50 )</td></tr><tr><td>/var/www/mantisbttest/bug_view_inc.php</td><td>750</td><td>-</td><td>-</td><td>include</td><td>( &lt;string&gt;'/var/www/mantisbttest/bugnote_add_inc.php' )</td></tr><tr><td>/var/www/mantisbttest/view.php</td><td>37</td><td>-</td><td>-</td><td>include</td><td>( &lt;string&gt;'/var/www/mantisbttest/bug_view_inc.php' )</td></tr></table></p></div></div></div>
</div>
</div>
<div class="clearfix"></div>
<div class="space-20"></div>
<div class="footer noprint">
<div class="footer-inner">
<div class="footer-content">
<div class="col-md-6 col-xs-12 no-padding">
<address>
<strong>Powered by <a href="https://www.mantisbt.org" title="bug tracking software">MantisBT  2.5.1</a></strong> <br>
<small>Copyright &copy; 2000 - 2017 MantisBT Team</small><br><small>Contactez <a href="mailto:webmaster@example.com"title ="Contacter le webmaster par courrier électronique."> l'administrateur</a> pour une assistance</small><br>
</address>
</div>
<div class="col-md-6 col-xs-12">
<div class="pull-right" id="powered-by-mantisbt-logo">
<a href="https://www.mantisbt.org" title="Mantis Bug Tracker: a free and open source web based bug tracking system."><img src="/mantisbttest/images/mantis_logo.png" width="102" height="35" alt="Powered by Mantis Bug Tracker: a free and open source web based bug tracking system." /></a>
</div>
</div>
</div>
</div>
</div>
<a class="btn-scroll-up btn btn-sm btn-inverse display" id="btn-scroll-up" href="#">
<i class="ace-icon fa fa-angle-double-up icon-only bigger-110"></i>
</a>
</div>
	<script type="text/javascript" src="/mantisbttest/js/bootstrap-3.3.6.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/moment-with-locales-2.15.2.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/bootstrap-datetimepicker-4.17.43.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/typeahead.jquery-1.1.1.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/list-1.4.1.min.js"></script>
	<script type="text/javascript" src="/mantisbttest/js/ace.min.js"></script>
</body>
</html>
erreor_issue.htm (13,534 bytes)   
atrol

atrol

2017-08-22 05:03

developer   ~0057530

There is some more information needed, at least your changes in config_inc.php.

I don't see your config_inc.php but I assume you have set
$g_default_bugnote_view_status = 'VS_PRIVATE';
instead of
$g_default_bugnote_view_status = VS_PRIVATE;

phcr0

phcr0

2017-08-22 05:26

reporter   ~0057531

It's a similar error.

I have set :
$g_default_bugnote_view_status = VS_PRIVAT;
instead of
$g_default_bugnote_view_status = VS_PRIVATE;

After correction, everything seems ok.

Thanks
Philippe

atrol

atrol

2017-08-22 05:27

developer   ~0057532

phcr0,

This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).