View Issue Details

IDProjectCategoryView StatusLast Update
0022556mantisbtbugtrackerpublic2017-04-01 00:13
Reportercostin Assigned Toatrol  
PriorityimmediateSeveritycrashReproducibilityalways
Status closedResolutionno change required 
Product Version1.2.19 
Summary0022556: Fatal error
Description

When I click on View issues.

TagsNo tags attached.

Activities

costin

costin

2017-03-21 04:43

reporter   ~0056138

The problem arrive on Chrome. In IE it's working

atrol

atrol

2017-03-21 04:51

developer   ~0056140

Last edited: 2017-03-21 05:51

costin,

This is not a bug or feature request for MantisBT (you are asking for help on how to deal with MySQL database problems ). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

The following information might help to fix the issue.
http://stackoverflow.com/questions/1241856/illegal-mix-of-collations-error-in-mysql

As a side note: Version 1.2.19 is outdated and no longer supported.
I recommend to upgrade to latest 1.3 or latest 2.2.

costin

costin

2017-03-21 05:04

reporter   ~0056141

@atrol,

Thank you for your response.
I think that is a problem with/on my Chrome settings because my colleagues don't have this issue. We use the same DB.
This problem starts for me yesterday, till now I didn't have any problem.

costin

costin

2017-03-21 05:15

reporter   ~0056142

I guess that the problem is related of Filter area. Maybe an illegal char(s) are present in the filters. I don't know to access this zone to change the filters, because I receive the above error.
Could you help me?

alexdev

alexdev

2017-03-21 05:36

reporter   ~0056143

Your tables are using mixed collations: latin1_swedish_ci and utf8_general_ci . You should convert the tables which are using latin1_swedish_ci collation to utf8_general_ci.
If this doesn't works, try to clear the browser data.

As @atrol said, you should consider upgrading your Mantis version to a newer one (like 2.2.1) in order to get better support.