View Issue Details

IDProjectCategoryView StatusLast Update
0022527mantisbtauthorizationpublic2017-04-01 00:13
Reporternelson.chow Assigned Toatrol  
PriorityhighSeverityblockReproducibilityalways
Status closedResolutionno change required 
Product Version2.2.1 
Summary0022527: Cannot login after installation
Description

After entering the username and password, it prompts:
Your browser either does not know how to handle cookies, or refuses to handle them.

I tried IE, firefox, chrome and I am sure the browsers support cookie

TagsNo tags attached.

Activities

atrol

atrol

2017-03-16 06:50

developer   ~0056082

Last edited: 2017-03-28 15:55

nelson.chow,

I was not able to reproduce the issue.

We had similar issues caused by proxies or web caches, e.g. have a look at 0017345.

Check if deactivating any component that might change traffic between your browser and the MantisBT web server solves the issue.
The additional information listed below may be useful if the issue is not solved.

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
nelson.chow

nelson.chow

2017-03-16 07:28

reporter   ~0056083

1) PHP 5.3.5, MySQL 5.0.45, IIS 5, Chrome 56.0.2924.87, Windows 2000

2) Only add the salt value "$g_crypto_master_salt = 'xxxxxxxxxxxxxxxxxxxx';" in config/config_inc.php

3) No

4) No

Actually, I can run the codes on my local computer by using xampp even without add the salt value

atrol

atrol

2017-03-16 08:43

developer   ~0056087

1) PHP 5.3.5, MySQL 5.0.45, IIS 5, Chrome 56.0.2924.87, Windows 2000

2.2.1 can't be installed in this environment, so I assume your are talking about upgrading an older version.

Check if the problem occurs also on a system that mets our minimal requiremens https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.install.requirements.software.versions

atrol

atrol

2017-03-28 15:58

developer   ~0056238

nelson.chow, you did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time if the problem occurs also on a system that mets our minimal requiremens.