View Issue Details

IDProjectCategoryView StatusLast Update
0021971mantisbtemailpublic2016-12-12 08:13
Reporterhaszeli Assigned Todregad  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version1.3.0 
Summary0021971: Email notification incorrectly display messages
Description

Here are sample email from mantisbt

Thank you for registering. You have an account with username"haszeli.ahmad@prasarana.com.my". In order to complete your registration, v= isitthe following URL (make sure it is entered as the single line) and set your= ownaccess password:http://pastrac.prasarana.com.my/mantisbt/verify.php?id=8&confirm_hash=Y=
Hsrhig7jMa_AZZjaxR6qboZj6DqO8auVJ0gQ3FDx_A_Q7f2FkAgOfisFtR3LbGlmSsDoiehMn1a=
o0nD1692If you did not request any registration, ignore this message and nothing wi= llhappen.Do not reply to this message

Steps To Reproduce

No step

Additional Information

It will always add additional '=' and space as you can see on wi=

TagsNo tags attached.

Relationships

related to 0021399 new problem with email format after update 

Activities

atrol

atrol

2016-11-29 02:24

developer   ~0054623

I am not able to reproduce the issue.

Did you see the same issue when creating your account at http://www.mantisbt.org/bugs ?
If yes, there is a problem with your email client.
If no, there is a problem with your SMTP server.

haszeli

haszeli

2016-11-29 02:54

reporter   ~0054624

Hi sir,

I have try sending the same messages but my email client works fine and no truncation or replace of '='.

I've also try sending email using mailx through my server where I installed mantisbt and it also work fine.

Could it be mantisbt send email program? where can I check on this?

atrol

atrol

2016-11-29 02:58

developer   ~0054626

What's the answer to my question

Did you see the same issue when creating your account at http://www.mantisbt.org/bugs ?

Yes or no?

dregad

dregad

2016-11-29 03:29

developer   ~0054628

Since you did not copy/paste the text in raw form, it's hard to say for sure but it looks like the problem you're facing is due to the fact that MantisBT is encoding the e-mail notifications in "quoted-printable" format [1][2].

As mentioned by atrol, my guess would be it's either a problem with your mail server or the client software.

[1] https://en.wikipedia.org/wiki/Quoted-printable
[2] https://github.com/mantisbt/mantisbt/blob/master-1.3.x/core/email_api.php#L1241

haszeli

haszeli

2016-11-29 21:41

reporter   ~0054640

Hi Sir,

My problem solved after I downloaded latest mantisbt file.

Thanks