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IDProjectCategoryView StatusDate SubmittedLast Update
0020705mantisbtadministrationpublic2016-03-16 12:172016-05-04 17:55
Reportergcell Assigned Toatrol  
PriorityhighSeverityblockReproducibilityalways
Status closedResolutionno change required 
Summary0020705: Issue after installing 1.3.0 RC1 as manager funcions
Description

After installiong the RC version and loggin in with administrator account, the "Manage" section is empty (both I migrate or not the production DB).

TagsNo tags attached.
Attached Files
Schermata054.png (49,917 bytes)   
Schermata054.png (49,917 bytes)   

Activities

rombert

rombert

2016-03-18 11:54

reporter   ~0052803

Is this about the CustomerManagement plugin is actually about MantisBT itself?
gcell

gcell

2016-03-21 04:05

reporter   ~0052812

It is about MantisBT itself. Thankyou.
rombert

rombert

2016-03-21 04:42

reporter   ~0052813

Thanks for confirming, moved to mantisbt project.
gcell

gcell

2016-04-07 06:46

reporter   ~0052915

News? tks
atrol

atrol

2016-04-07 10:16

developer   ~0052916

gcell,

I was not able to reproduce the issue.

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
gcell

gcell

2016-04-07 11:08

reporter   ~0052917

Thanks for your feedback.

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
    MantisBT 1.3.0 rc1,
    PHP version 5.6.10,
    Database MYSQL 5.5.15
    WebServer Microsoft IIS 7.5
    Browser Internet Explorer 11
    Operating System Windows Server 2008 R2

  • Relevant customizations (e.g. changes in config_inc.php, etc) -> No relevant customization in config_inc.php, only database access informations.

  • Installed plugins or custom functions ? -> No custom functions or plugins installed

  • Was the MantisBT source code modified in any way ? -> No modifications on MantisBT source code.

As a further information I can say that I have just verified that the issue is only with IE 11.0.9600.18204 (no issues with firefox neither safari)
atrol

atrol

2016-04-08 13:05

developer   ~0052921

Are there any errors or warnings in your web server logs?
gcell

gcell

2016-04-11 05:48

reporter   ~0052933

No, there aren't.
atrol

atrol

2016-04-11 11:02

developer   ~0052940

I tried IE 11.0.9600.18230 and was not able to reproduce the issue.

I don't have a test environment for Microsoft IIS 7.5.
So this might be caused by IIS and/or a difference between IE 11.0.9600.18204 and 11.0.9600.18233.

Other possible reason: Installed IE plugins.

atrol

atrol

2016-04-24 06:11

developer   ~0053009

gcell,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide feedback if the issue can be reproduced with latest IE without any installed add-ons. If so, it would help to know if the issue occurs also when using another web server than IIS.