View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0020313 | mantisbt | public | 2015-11-24 09:12 | 2015-12-05 16:18 | |
Reporter | joanna | Assigned To | atrol | ||
Priority | high | Severity | major | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Platform | all | ||||
Summary | 0020313: Mantis bt is not sending email notifications | ||||
Description | We are using Mantis bug tracker in our company TV App Agency (license registered for contact@tvappagency.com) and for the last 2 weeks Mantis doesn't send any email notifications confirming bug assignment/progress which have a big impact on our everyday work. Please advice. | ||||
Tags | No tags attached. | ||||
joanna, I recommend to check your email server logs and the contents of database table mantis_email_table. Furthermore you can enable email logging This is not a bug or feature request for MantisBT (you are asking for help on how to deal with a problem that occurs since about two weeks but worked before). I am therefore resolving this issue as "no change required". Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details). The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required to get a clear understanding of the problem. Please explain what you do, what are the results you expect to get and what you actually get. Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:
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