View Issue Details

IDProjectCategoryView StatusLast Update
0019877mantisbtcustom fieldspublic2015-07-17 16:51
ReporterGeneticsBV Assigned Toatrol  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Product Version1.2.19 
Summary0019877: Mantis clears custom field when a call is closed
Description

When calls is closed (status 100), the custom fields are not show on the status update page. However the custom fields are cleared of any data when the closed calls is shown after the status update page.

The odd thing about this is that in the custom fields settings the option 'Display at close' is checked, but no field is shown. Apparently Mantis does consider the custom fields displayed and empties them of any data.

When this option is not checked, then the call the custom fields keep their data.

Steps To Reproduce
  • Create a custom field with the option of 'Display at close' checked
  • Assign this custom field to a test project
  • Create a call in this test project and give the custom field a value
  • Close the call and check is the custom field still has this value
Additional Information
  • Version MantisBT 1.2.19
  • Version schema 183
  • Dutch language settings
TagsNo tags attached.

Activities

atrol

atrol

2015-06-27 16:06

developer   ~0050988

GeneticsBV,

I was not able to reproduce your problem with a fresh install of MantisBT 1.2.19.

You should provide detailed step-by-step instructions to reproduce the issue; the following additional information may also be useful:

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
atrol

atrol

2015-07-07 16:51

developer   ~0051035

GeneticsBV,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.