View Issue Details

IDProjectCategoryView StatusLast Update
0019831mantisbtbugtrackerpublic2015-08-04 15:41
Reportermaheshprabhu2010 Assigned Toatrol  
PriorityimmediateSeverityminorReproducibilitysometimes
Status closedResolutionno change required 
PlatformWindowsOSWindowsOS Version7
Product Version1.2.15 
Summary0019831: Logged in User Name shown in View Issue page changes automatically
Description

My users are complaining about the logged in user name changes to some other name when they try to Search, Filter any issue in View Issue page.

We are using MantisBT version 1.2.15.

How can I resolve this issue

Additional Information

It is not sure in which scenario the user name is changing and to which user name. It may be the last modified user or user who searched issue just before.

TagsNo tags attached.

Activities

atrol

atrol

2015-06-12 05:14

developer   ~0050902

maheshprabhu2010,

The provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

I recommend that you upgrade to the latest stable version (1.2.19 atm, download from [1]). If after doing so the problem persists, provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?

[1] http://mantisbt.org/download.php

atrol

atrol

2015-06-27 03:53

developer   ~0050986

maheshprabhu2010,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.

maheshprabhu2010

maheshprabhu2010

2015-07-10 09:20

reporter   ~0051044

I have updated Mantis version to 1.2.19 version. Still I am getting the issue.

Scenario: When a user X close any issue and return to "View Issue" page, then "Logged in as:" user id shown as User Y.

Environment Details:

Server : Ubuntu 14.04
Authentication: User LDAP
PHP version : 5.3.10
MySQL : 5.6
Plugins: Admin Set Password 0.1.2, Gantt Chart 1.2, Import/Export issues 1.0, Mantis Graphs 1.0, MantisBT Formatting 1.0b, MantisBT Theme Manager 0.0.1, Traceability 1.0.0

Updated config_inc.php, only related to Mail configuration and LDAP Authentication.

No customization done on the Mantis Source Code.

atrol

atrol

2015-07-10 09:57

developer   ~0051045

Are you able to reproduce the issue on a system where no 3rd party plugins are installed?

atrol

atrol

2015-07-23 17:49

developer   ~0051124

maheshprabhu2010,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.