0019643: Installation error: Database user doesn't have access to the database - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0019643	mantisbt	db mysql	public	2015-04-21 05:59	2015-05-03 07:21

Reporter	pideas	Assigned To	dregad
Priority	normal	Severity	minor	Reproducibility	always
Status	closed	Resolution	no change required
Product Version	1.2.19

Summary	0019643: Installation error: Database user doesn't have access to the database
Description	Hi, I have create a MySQL database and a database user with full access to the database (Select, Insert, Update, Delete). When I try to install the MantisBT version 1.2.19 I received error along with sql queries to create database tables. I create the tables with SQL queries. tables created successfully. Now when I try to access the frontend it gives me below error. "Database connection failed. Error received from database was 0001044: Access denied for user..." I do not understand what is wrong. The user has full access to the database. Can you please help me resolve the issue. Thanks.
Tags	No tags attached.

dregad 2015-04-21 06:20 developer ~0050580	pideas, this is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required". Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (see http://www.mantisbt.org/support.php) You mention "I received error along with sql queries to create database tables." - make sure the "Print SQL Queries instead of Writing to the Database" checkbox is NOT checked. Or if you do need to create the tables manually, make sure you do it with the same user that is referenced in your config_inc.php.