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IDProjectCategoryView StatusLast Update
0019382mantisbtbugtrackerpublic2015-03-06 17:13
Reportersunitha.kulkarni Assigned Toatrol  
PriorityhighSeveritymajorReproducibilityhave not tried
Status closedResolutionno change required 
Summary0019382: we are not getting email notifications on logging the defect.
Description

hi,

we are not getting email notifications on logging the defect. and also on clicking on the reset password.

pls help us to resolve this.

regards
sunita kulkarni

TagsNo tags attached.

Activities

atrol

atrol

2015-02-19 03:08

developer   ~0048871

sunitha.kulkarni,

this might not be a bug of MantisBT but a configuration question.
First step is to start reading https://www.mantisbt.org/forums/viewtopic.php?f=3&t=15398

Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

You can reopen the issue if you finally find that there is a bug in MantisBT, but be aware that the provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of MantisBT, PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?