0017606: Email Notification is not working on 1.2.3 and 1.2.8 as well. - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0017606	mantisbt	email	public	2014-08-22 02:43	2014-08-31 15:16

Reporter	kondiramk	Assigned To	atrol
Priority	immediate	Severity	major	Reproducibility	always
Status	closed	Resolution	no change required
Product Version	1.2.3

Summary	0017606: Email Notification is not working on 1.2.3 and 1.2.8 as well.
Description	Earlier, we had lower end exchange email server, recently my company upgraded it the higher end server. On lower end exchange server, with SMTP connection, the email notification were working fine. But now, I am not able to resolve what would be the problem. When we check with DNS settings other required settings are good. Even we checked that we can send email using command from from the server where we have hosted the mantis. Kindly help me, what would be the issue.
Tags	No tags attached.

atrol 2014-08-22 09:27 developer ~0041112	kondiramk, This is not a bug or feature request for MantisBT (you are asking for help on how to deal with problems after upgrading your exchange server). I am therefore resolving this issue as "no change required". Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details). I recommend to update to latest stable version of MantisBT as a first step. (1.2.17 at the moment) This might fix your issue (we upgraded the underlaying mail library).