View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0017242 | mantisbt | authentication | public | 2014-04-23 08:57 | 2014-05-04 15:57 |
Reporter | federico.primomo | Assigned To | atrol | ||
Priority | high | Severity | block | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Platform | Linux on a VPS Server | OS | Centos | ||
Product Version | 1.2.17 | ||||
Summary | 0017242: Your browser either does not know how to handle cookies, or refuses to handle them. | ||||
Description | I've moved Mantis to a new server and since then I can not login with Internet Explorer but if I do well with Firefox, Chrome, etc ... The message I get is "Your browser either does not know how to handle cookies, or refuses to handle them." I tryed upgrading to last mantis version, but the problem still occurs. Please help me. | ||||
Tags | No tags attached. | ||||
Attached Files | config_inc.php (3,015 bytes)
<?php $g_calendar_date_format = 'd-m-Y H:i'; $g_short_date_format = 'd-m-Y'; $g_normal_date_format = 'd-m-Y H:i'; $g_complete_date_format = 'd-m-Y H:i'; putenv("TZ=America/Argentina/Buenos_Aires"); $g_hostname = "XXX"; $g_db_username = "XXX"; $g_db_password = "XXX"; $g_database_name = "XXX"; $g_db_type = "mysql"; ####################################### # Mantis Database Table Variables ####################################### # --- table prefix ---------------- $g_db_table_prefix = ''; ############################# # Mantis Email Settings ############################# # --- email variables ------------- $g_administrator_email = 'XXX'; $g_webmaster_email = 'XXX'; # the sender email, part of 'From: ' header in emails $g_from_email = 'XXX'; # the sender name, part of 'From: ' header in emails $g_from_name = 'Gestor de Desarrollo IDN'; # the return address for bounced mail $g_return_path_email = 'XXX'; # APS. default upload path $g_absolute_path_default_upload_folder = '/home/idngloba/public_html/desarrollo/upload'; $g_cookie_path = './'; $g_cookie_domain = 'idnglobal.com'; $g_status_enum_string = '10:new,20:feedback,30:acknowledged,33:a presupuestar,35:presupuestada,37:presupuesto aceptado,40:confirmed,50:assigned,80:resolved,81:ingresado en BPN,82:enviado para implementar,83:implementado en testing,84:testing,85:prueba de usuario,90:closed'; $g_status_enum_workflow = array(); $g_status_enum_workflow[RESOLVED] ='10:nueva,81:ingresado en BPN'; $g_status_enum_workflow[INGRESADO] ='10:nueva,82:enviado para implementar'; $g_status_enum_workflow[ENVIADOIMPL] ='10:nueva,83:implementado en testing'; $g_status_enum_workflow[IMPLTEST] ='10:nueva,84:testing'; $g_status_enum_workflow[TESTING] ='10:nueva,85:prueba de usuario'; $g_status_enum_workflow[PRUEBAUSR] ='10:nueva,90:cerrada'; $g_status_colors = array( 'new' => '#fcbdbd', // red (scarlet red #ef2929) 'feedback' => '#e3b7eb', // purple (plum #75507b) 'a presupuestar' => '#a1b7eb', // purple (plum #75507b) 'presupuestada' => '#l3b7eb', // purple (plum #75507b) 'presupuesto aceptado' => '#pfcd85', // purple (plum #75507b) 'acknowledged' => '#ffcd85', // orange (orango #f57900) 'confirmed' => '#fff494', // yellow (butter #fce94f) 'assigned' => '#c2dfff', // blue (sky blue #729fcf) 'resolved' => '#d2f5b0', // green (chameleon #8ae234) 'ingresado en BPN' => '#9AFE2E', 'enviado para implementar' => '#FE642E', 'implementado en testing' => '#0489B1',//'implementado en testing' => '#0404B4', 'testing' => '#DF3A01',//'testing' => '#8A2908' 'prueba de usuario' => '#86B404',//'prueba de usuario' => '#0B610B' 'veremos' => '#86B104',//'prueba de usuario' => '#0B610B' 'closed' => '#c9ccc4'); // grey (aluminum #babdb6) ?> | ||||
Quick Question here to start with - are you accessing the server directly, or are there any proxy servers involved / in the middle ? |
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The domain name is the same, and there are not proxy servers involved. |
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I wonder if @atrol has any ideas - I assume you've tried obvious of clearing cookies. Does IE look like it has a cookie from the webserver? [I assume the /path on the server has remained the same etc) Do others using IE have the same issue or just yourself? |
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No idea at the moment. |
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All users have the same problem, the problem is not ie cache config or any security issue. |
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Is it a public web tracker I can sign up for - to see if I can think of any ideas? |
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strange.... so lets pull ideas out the air.... Does it make any difference if you set: $g_cookie_domain = '.idnglobal.com'; |
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No, the same error... |
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Any idea ? What can I try ? |
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Run also admin/check.php There are probably some more issues in your installation as captcha on signup page does also not work. Additional information listed below may also be useful:
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I attach config_inc.php, I've replaced some values with 'XXX' |
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Remove the line with $g_cookie_path from your config_inc.php |
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Yes! removing that line solved the problem. I don't know why I didn't have that problem in the older server. //$g_cookie_path = './'; |
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