0014184: failure to attach a file more than one MB - MantisBT

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ID

Project

Category

View Status

Date Submitted

Last Update

0014184

mantisbt

attachments

public

2012-04-23 18:37

2012-05-24 18:50

Reporter

grillosoft

Assigned To

atrol

Priority

normal

Severity

crash

Reproducibility

always

Status

closed

Resolution

no change required

Platform

OS

OS Version

Product Version

1.2.9

Target Version

Fixed in Version

Summary

0014184: failure to attach a file more than one MB

Description

When attaching a file MB capacity exceeding the system gives the following error:

APPLICATION ERROR # 401

With less than 1 mb files are attached without any problems.

Steps To Reproduce

Trying to attach a file larger than 1 MB in any incident

Additional Information

Server Web: Debian 6.0.4 (a computer)
Mysql (CENTOS): 5.1 (another computer)

Config upload in PHP.INI:

upload_max_filesize = 5M

Config Upload in config_inc_php (Mantis):

$g_max_file_size = 5000000;

Tags

No tags attached.

error 14184 - 1.jpg [^] (79,228 bytes) 2012-04-23 18:41

Relationships

Notes
(0031706) atrol (developer) 2012-04-24 00:47	Check MySQL setting max_allowed_packet if you are storing your attachments in database.

(0031763) atrol (developer) 2012-05-04 15:01	grillosoft, you did not provide any feedback. I am resolving this issue as "no change required". Feel free to provide feedback at a later time and to reopen the issue if it's not fixed by setting max_allowed_packet

(0031834) KenTech (reporter) 2012-05-14 12:15	I am having this same issue with a fresh install of 1.2.10. PHP.ini is set to 50000 as is Mantis. I am having my IT manager check the max_allowed_packet size in our MySQL server. What should that be set to use? Thanks.

Issue History
Date Modified	Username	Field	Change
2012-04-23 18:37	grillosoft	New Issue
2012-04-23 18:41	grillosoft	File Added: error 14184 - 1.jpg
2012-04-24 00:47	atrol	Note Added: 0031706
2012-04-24 00:47	atrol	Assigned To	=> atrol
2012-04-24 00:47	atrol	Status	new => feedback
2012-05-04 15:01	atrol	Note Added: 0031763
2012-05-04 15:01	atrol	Status	feedback => resolved
2012-05-04 15:01	atrol	Resolution	open => no change required
2012-05-14 12:15	KenTech	Note Added: 0031834
2012-05-24 18:50	atrol	Status	resolved => closed

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