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IDProjectCategoryView StatusLast Update
0001400mantisbtemailpublic2017-12-06 06:10
ReporterepuAssigned Tovboctor 
Status assignedResolutionopen 
Product Version 
Target VersionFixed in Version 
Summary0001400: Feature to send HTML-formatted e-mail instead of text e-mail

Mantis currently sends text e-mail, but no content type is sent in the e-mail header. Admins can allow users to post using HTML tags, but e-mail is always sent as unformatted text with HTML displayed in-line.

To give users flexibility of viewing a bug's HTML in their e-mail body, Mantis needs to allow admins to send HTML-formatted e-mail of header type "Content: Text/HTML".

Additional Information

Messages sent as Text/HTML need to display HTML tags, and have the ability to not parse code examples with a < pre > < /pre > style parse exclusion tag.
related to bug 0001353.

TagsNo tags attached.


related to 0001353 closedupdater Mantis sends HTML in text-only emails 
has duplicate 0010064 closedatrol Add HTML support to emails 
has duplicate 0019478 closedatrol Colorize e-mail reports 
has duplicate 0021700 closedatrol Support HTML emails with Modern UI compitable layout 
related to 0006829 closedgrangeway emails design should be improved 
related to 0001401 new Request option to strip HTML from text-only e-mail 
related to 0012830 new new HTMLMail plugin v0.1 
related to 0022299 closedatrol Markdown 




2002-03-21 01:49

reporter   ~0002152

Last edited: 2017-05-30 02:50

View 2 revisions

BEWARE with text only mail option :
Some localized texts (french for example) contain accentuated chars expressed as HTML elements like the following :

Projet:                     EFICHES
Bug ID:                     0000001
Catégorie:           Module ANNU
Reproductibilité:    toujours
Sévérité: cosmétique
Priorité:            normale
Etat:                       affecté
Date de soumission:         20-03-02 23:34 CET
Dernière modification: 21-03-02 09:32 CET

this render the email unreadable.

So this kind of HTML elements SHOULD be striped from localized strings in TEXT ONLY emails.




2004-10-05 08:29

manager   ~0007909

Whether the email is text or html should be a user preference. The default for new users should be specified in configs.



2005-08-04 12:06

reporter   ~0011071

there's no need to have html entities in the email if the encoding is specified properly.



2016-12-20 05:04

reporter   ~0054803

Is there any roadmap for this fontionnality ?



2017-05-30 02:39

reporter   ~0056985

@vboctor Is there a config item to change the email content type? I checked config_defaults, but couldn't find one.



2017-05-30 02:53

developer   ~0056988

Is there a config item to change the email content type?

There is no such option.



2017-08-24 03:44

reporter   ~0057545

Hi, the ticket is over 15 years old. Are there any news to this feature request?

Issue History

Date Modified Username Field Change
2004-10-05 08:29 vboctor Note Added: 0007909
2004-10-05 08:29 vboctor Status new => acknowledged
2005-08-04 12:06 anarcat Note Added: 0011071
2006-03-09 13:02 ryandesign Relationship added related to 0001353
2006-03-09 13:16 ryandesign Relationship added related to 0006829
2007-01-24 16:24 DGtlRift Relationship added related to 0001401
2010-12-27 15:18 atrol Relationship added has duplicate 0010064
2012-03-05 15:41 atrol Relationship added related to 0012830
2015-03-11 17:29 atrol Relationship added has duplicate 0019478
2015-08-29 23:01 vboctor Assigned To => vboctor
2015-08-29 23:01 vboctor Status acknowledged => assigned
2016-09-20 12:43 atrol Relationship added has duplicate 0021700
2016-12-20 05:04 ToMaZi Note Added: 0054803
2017-02-03 00:14 vboctor Relationship added related to 0022299
2017-05-30 02:39 libregeek Note Added: 0056985
2017-05-30 02:50 dregad Note Edited: 0002152 View Revisions
2017-05-30 02:53 atrol Note Added: 0056988
2017-08-24 03:44 r.zobel Note Added: 0057545