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IDProjectCategoryView StatusLast Update
0012538mantisbtGeneralpublic2023-03-26 09:48
Reportercas Assigned Tocas  
PrioritynormalSeverityfeatureReproducibilityN/A
Status closedResolutionfixed 
Product Version1.2.0 
Summary0012538: plugin that allows to allocate a Machine within the domain to the current issue.
Description

Our helpdesk has a need to record the workstation that is connected to an issue.

The machines in the AD can be retrieved online or based upon scheduled job.
This is exteremly usefull in case the domain has many machines.
In addition it allows to fill the machine table from other sources than AD.
That script will have to be custom made in that case.

Additional Information

USAGE:
Upon creating an issue, a field is added to the screen where the machine can be selected froma dropdownbox.
This field can be updated as any other field.
Data is stored in a seperate table.
When the issue is deleted, also this relation is deleted.
Upon viewing the issue, the machine data is presented as a link such that details of that machine can be viewed on screen.
This link is configurable and can point to various other applications.

Sample links are:
SMS => http://your_server_with_sms/MachDetails.asp?MachineDetails=True&Machine=
ZCI => http://your_server_with_zci/frontend/computer_details.php?compname=
Lansweeper => http://your_server_with_lansweeper/default.aspx?item=quicksearch&q=

Lansweeper also has a freeware solution ( http://www.lansweeper.com ).
ZCI is fully opensource (http://zci.sourceforge.net).

TagsNo tags attached.
Attached Files
MachineAD090.zip (7,612 bytes)
MachineAD100.zip (7,725 bytes)

Activities

cas

cas

2010-11-17 09:46

reporter   ~0027403

There is one open issue, the plugin requires 2 tables, second table is not (yet) automatically created.
See doc for manual action.

cas

cas

2011-01-11 07:52

reporter   ~0027894

Uploaded version 1.00. Now both tables are automatically created and config bug has been handled.

ddante

ddante

2014-09-02 12:27

reporter   ~0041154

Cas: Hi I want search only in specific OU, what should I do.

cas

cas

2014-09-15 07:32

reporter   ~0041222

You would need to adjust the verify_ldap function which can be found in Machine_AD_api.php