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	<title>Mantis Bug Tracker</title>
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	<link>http://www.mantisbt.org/blog</link>
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		<title>MantisTouch v1.2.2 Released</title>
		<link>http://www.mantisbt.org/blog/?p=255</link>
		<comments>http://www.mantisbt.org/blog/?p=255#comments</comments>
		<pubDate>Fri, 17 May 2013 07:09:18 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>
		<category><![CDATA[MantisTouch]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=255</guid>
		<description><![CDATA[For those not familiar with MantisTouch: “MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing &#8230; <a href="http://www.mantisbt.org/blog/?p=255">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>For those not familiar with <a title="Mobile Web App for MantisBT" href="http://www.mantistouch.org/" target="_blank">MantisTouch</a>:</p>
<blockquote><p>“MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing it to be installed on the same or a different server than MantisBT.”</p></blockquote>
<p>This release provides several fixes (see <a title="MantisTouch v1.2.2 Changelog" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=179" target="_blank">changelog</a>) including the following.</p>
<ul>
<li>Localization support &#8211; see readme.md for how to contribute translations to your own locale.  Now MantisTouch supports English and Traditional Chinese.  Contributing your own translation should take less than half an hour.</li>
<li>Use better font and smaller buttons.</li>
<li>SSL &#8211; Retrieval of jQuery and jQueryMobile from CDNs conflicts with SSL.  MantisTouch now uses CDNs when http is used, otherwise, uses local copy.</li>
<li>SSL &#8211; If MantisTouch is available on both http and https, redirect to https when http is used.</li>
<li>Company Logo &#8211; Provide the ability to use company logo on the login page instead of MantisBT logo.</li>
<li>Use mc_login() API introduced in MantisBT 1.2.12 to authenticate user and get retrieve necessary user information,</li>
<li>Update jQuery to 1.9.1 and jQueryMobile to 1.3.1</li>
<li>Improved Logging.</li>
</ul>
<p>All MantisTouch v1.2.x users are encouraged to upgrade by downloading new package and copying over existing installation.  If your instance is running a version before v1.2.x, then checkout the <a title="MantisTouch v1.2.0 Released" href="http://www.mantisbt.org/blog/?p=218" target="_blank">v1.2.0 release post for upgrade instructions</a>.</p>
<p>All users are encouraged to upgrade to latest MantisBT (currently 1.2.15) to get the best experience with MantisTouch.</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>MantisBT 1.2.15 Released</title>
		<link>http://www.mantisbt.org/blog/?p=249</link>
		<comments>http://www.mantisbt.org/blog/?p=249#comments</comments>
		<pubDate>Sun, 14 Apr 2013 00:54:14 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=249</guid>
		<description><![CDATA[MantisBT 1.2.15 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x version are strongly advised to upgrade to this release. The following security issues were resolved: Any malicious user could use the view issues &#8230; <a href="http://www.mantisbt.org/blog/?p=249">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>MantisBT 1.2.15 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x version are strongly advised to upgrade to this release.</p>
<p>The following security issues were resolved:</p>
<ul>
<li><span style="font-size: 16px;">Any malicious user could use the view issues page (search.php) to execute a </span><span style="font-size: 16px;">filter that could bring down the site by overloading the database server </span><span style="font-size: 16px;">(CVE-2013-1883). Affects MantisBT 1.2.12 and later.  </span><span style="font-size: 16px;">Refer to issue #<a title="Issue 15573" href="http://www.mantisbt.org/bugs/view.php?id=15573" target="_blank">15573</a> for detailed information.</span></li>
<li><span style="font-size: 16px;">A cross site scripting (XSS) vulnerability allowed execution of arbitrary </span><span style="font-size: 16px;">JavaScript code when deleting a version. Affects MantisBT 1.2.14 and later. </span><span style="font-size: 16px;">Refer to issue #<a title="Issue 15511" href="http://www.mantisbt.org/bugs/view.php?id=15511" target="_blank">15511</a> for detailed information.</span></li>
<li><span style="font-size: 16px;">In some cases, the &#8216;Close&#8217; button would be available to unauthorized users, </span><span style="font-size: 16px;">allowing them to close issues at will, bypassing the workflow settings. </span><span style="font-size: 16px;">Affects MantisBT 1.2.12 and later. </span><span style="font-size: 16px;">Refer to issue #<a title="Issue 15453" href="http://www.mantisbt.org/bugs/view.php?id=15453" target="_blank">15453</a> for detailed information.</span></li>
</ul>
<p>This release also includes several bug fixes and enhancements to the tracker and the SOAP api, as well as updated translations in many languages.</p>
<p>A full changelog for 1.2.15 can be found at <a title="ChangeLog for MantisBT v1.2.15" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=182" target="_blank">here</a>.  Go ahead and <a title="Download MantisBT" href="http://www.mantisbt.org/download.php" target="_blank">download</a> it now.</p>
<p>Checkout <a title="Hosted MantisBT" href="http://www.mantisbt.org/hosting.php" target="_blank">Hosted MantisBT</a> to be up and running in minutes.  For optimized access to MantisBT from iPhone, Android and Windows Phone checkout <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.mantisbt.org/blog/?feed=rss2&#038;p=249</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>MantisBT 1.2.14 Released</title>
		<link>http://www.mantisbt.org/blog/?p=244</link>
		<comments>http://www.mantisbt.org/blog/?p=244#comments</comments>
		<pubDate>Wed, 30 Jan 2013 05:32:25 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=244</guid>
		<description><![CDATA[MantisBT 1.2.14 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x version are strongly advised to upgrade to this release. The following release notes are relative to 1.2.12 (rather than 1.2.13). Four cross site &#8230; <a href="http://www.mantisbt.org/blog/?p=244">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>MantisBT 1.2.14 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x version are strongly advised to upgrade to this release.</p>
<p>The following release notes are relative to 1.2.12 (rather than 1.2.13).</p>
<p>Four cross site scripting (XSS) vulnerability issues were discovered and resolved:</p>
<ul>
<li><span style="font-size: 16px;">A malicious person could trick a target user&#8217;s browser into executing arbitrary JavaScript code (CVE-2013-0197). This vulnerability is critical, due to the affected page (search.php) being usable anonymously on public-facing installations (i.e. without the need for a user login).  Affects MantisBT 1.2.12 only (earlier versions are not impacted).  Refer to issue <a href="http://www.mantisbt.org/bugs/view.php?id=15373" target="_blank">#15373</a> for detailed information.</span></li>
<li><span style="font-size: 16px;">A user holding manager/administrator permissions could create a category or project name containing JavaScript code; from that point on, visitors to (a) the Summary page (summary.php) as well as (b) the Configuration Report page (adm_config_report.php), are exposed to having the JavaScript execute within their browser environment. The severity of this issue is mitigated by the need to have a privileged account to modify category and project names. Issue (a) affects MantisBT version 1.2.12 and above, while (b) is on 1.2.13 only; earlier releases are not impacted.  Refer to issues <a href="http://www.mantisbt.org/bugs/view.php?id=15384" target="_blank">#15384</a> (a) and <a href="http://www.mantisbt.org/bugs/view.php?id=15415" target="_blank">#15415</a> (b) for detailed information.</span></li>
<li><span style="font-size: 16px;">An administrator could enter a configuration option containing javascript code, which would then be executed when displaying the Configuration Report page (adm_config_report.php). The severity of this issue is mitigated by the need to have a privileged account. Affects all MantisBT 1.2.x versions.  Refer to issue <a href="http://www.mantisbt.org/bugs/view.php?id=15416" target="_blank">#15416</a> for detailed information.</span></li>
</ul>
<p>A workflow-related security issue was also fixed:</p>
<ul>
<li><span style="font-size: 16px;">A user with &#8220;Reporter&#8221; permissions can modify the workflow status of any issue to &#8220;New&#8221; even if they do not have the necessary privileges to make this change.  Refer to issue </span><a style="font-size: 16px;" href="http://www.mantisbt.org/bugs/view.php?id=15258" target="_blank">#15258</a><span style="font-size: 16px;"> for detailed information.</span></li>
</ul>
<p>In addition to the corrections for the above-mentioned security issues, this release also includes several bug fixes and enhancements:</p>
<ul>
<li><span style="font-size: 16px;">improved Manage Configuration page (better performance, ability to filter and edit config options)</span></li>
<li><span style="font-size: 16px;">support for the built-in SOAP extension in addition to nusoap</span></li>
<li><span style="font-size: 16px;">updated translations in many languages</span></li>
</ul>
<p><span style="font-size: 16px;">A full changelog for 1.2.14 can be found at </span><a style="font-size: 16px;" title="ChangeLog for MantisBT v1.2.13" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=180" target="_blank">here</a><span style="font-size: 16px;">.  Go ahead and </span><a style="font-size: 16px;" title="Download MantisBT" href="http://www.mantisbt.org/download.php" target="_blank">download</a><span style="font-size: 16px;"> it now.</span></p>
<p>Checkout <a title="Hosted MantisBT" href="http://www.mantisbt.org/hosting.php" target="_blank">Hosted MantisBT</a> to be up and running in minutes.  For optimized access to MantisBT from iPhone, Android and Windows Phone checkout <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.mantisbt.org/blog/?feed=rss2&#038;p=244</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<title>MantisBT 1.2.13 Released</title>
		<link>http://www.mantisbt.org/blog/?p=236</link>
		<comments>http://www.mantisbt.org/blog/?p=236#comments</comments>
		<pubDate>Wed, 23 Jan 2013 06:49:11 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=236</guid>
		<description><![CDATA[Update &#8211; this release was pulled out shortly after release since we figured an introduced bug where the View Issues page consumes significantly more memory for instances with large numbers of users (order 10k+).  We are planning to release 1.2.14 &#8230; <a href="http://www.mantisbt.org/blog/?p=236">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><strong><em>Update &#8211; this release was pulled out shortly after release since we figured an introduced bug where the View Issues page consumes significantly more memory for instances with large numbers of users (order 10k+).  We are planning to release 1.2.14 shortly.</em></strong></p>
<p>MantisBT 1.2.13 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x version are strongly advised to upgrade to this release.</p>
<p>Two cross site scripting (XSS) vulnerability issues affecting MantisBT 1.2.12 only (earlier versions are not impacted) were discovered:</p>
<ul>
<li><span style="font-size: 16px;"><strong>CVE-2013-0197</strong>: a malicious person could trick the browser of a target user </span><span style="font-size: 16px;">into executing arbitrary JavaScript code. This vulnerability is particularly wide-reaching due to the affected page (search.php) being usable anonymously on public-facing installations (i.e. no user login required).  Refer to issue <a href="http://www.mantisbt.org/bugs/view.php?id=15373" target="_blank">#15373</a> for detailed information.</span></li>
<li><span style="font-size: 16px;"><strong>CVE-2013-XXXX</strong>: A user holding manager/administrator permissions could create </span><span style="font-size: 16px;">a category or project name containing JavaScript code; from that point on,  visitors to the Summary page (summary.php) are exposed to having the JavaScript execute within their browser environment. The severity of this issue is mitigated by the need to have a privileged account to modify category and project names.  Refer to issue <a href="http://www.mantisbt.org/bugs/view.php?id=15384" target="_blank">#15384</a> for detailed information.</span></li>
</ul>
<p>A workflow-related security issue was also fixed:</p>
<ul>
<li><span style="font-size: 16px;"><strong>CVE-2013-XXXX</strong>: a user with &#8220;Reporter&#8221; permissions can modify the workflow status of any issue to &#8220;New&#8221; even if they do not have the necessary privileges to make this change.  Refer to issue <a href="http://www.mantisbt.org/bugs/view.php?id=15258" target="_blank">#15258</a> for detailed information.</span></li>
</ul>
<p>In addition to the corrections for the above-mentioned security issues, this release also includes several bug fixes and enhancements:</p>
<ul>
<li><span style="font-size: 16px;">Improved Manage Configuration page (better performance, ability to filter </span><span style="font-size: 16px;">and edit config options)</span></li>
<li><span style="font-size: 16px;">Support for the built-in SOAP extension in addition to nusoap</span></li>
</ul>
<p><span style="font-size: 16px;">A full changelog for 1.2.13 can be found at </span><a style="font-size: 16px;" title="ChangeLog for MantisBT v1.2.13" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=180" target="_blank">here</a><span style="font-size: 16px;">.</span></p>
<p>Checkout <a title="Hosted MantisBT" href="http://www.mantisbt.org/hosting.php" target="_blank">Hosted MantisBT</a> to be up and running in minutes.  For optimized access to MantisBT from iPhone, Android and Windows Phone checkout <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.mantisbt.org/blog/?feed=rss2&#038;p=236</wfw:commentRss>
		<slash:comments>1</slash:comments>
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		<item>
		<title>MantisBT 1.2.12 Released</title>
		<link>http://www.mantisbt.org/blog/?p=232</link>
		<comments>http://www.mantisbt.org/blog/?p=232#comments</comments>
		<pubDate>Mon, 12 Nov 2012 02:02:44 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>
		<category><![CDATA[MantisTouch]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=232</guid>
		<description><![CDATA[MantisBT 1.2.12 is a maintenance update for the stable 1.2.x branch that resolves over 70 issues mainly in the following categories: security, MS SQL and PostgreSQL database support, change log page, custom fields, installation, attachments, SOAP API (including MantisTouch related fixes), XML &#8230; <a href="http://www.mantisbt.org/blog/?p=232">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>MantisBT 1.2.12 is a maintenance update for the stable 1.2.x branch that resolves over 70 issues mainly in the following categories: security, MS SQL and PostgreSQL database support, change log page, custom fields, installation, attachments, SOAP API (including <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a> related fixes), XML import/export plugin, email (including update of phpMailer to v5.2.1) and others.</p>
<p>All installations that are currently running any 1.2.x or older version are advised to upgrade to this release.</p>
<p>A full changelog for 1.2.12 can be found at <a title="ChangeLog for MantisBT v1.2.12" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=150" target="_blank">here</a>.  Go ahead and <a title="Download MantisBT" href="http://www.mantisbt.org/download.php" target="_blank">download</a> it now.</p>
<p>Checkout <a title="Hosted MantisBT" href="http://www.mantisbt.org/hosting.php" target="_blank">Hosted MantisBT</a> to be up and running in minutes.  For optimized access to MantisBT from iPhone, Android and Windows Phone checkout <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.mantisbt.org/blog/?feed=rss2&#038;p=232</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>MantisTouch v1.2.1 released</title>
		<link>http://www.mantisbt.org/blog/?p=226</link>
		<comments>http://www.mantisbt.org/blog/?p=226#comments</comments>
		<pubDate>Mon, 29 Oct 2012 05:20:17 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>
		<category><![CDATA[MantisTouch]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=226</guid>
		<description><![CDATA[For those not familiar with MantisTouch: “MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing &#8230; <a href="http://www.mantisbt.org/blog/?p=226">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>For those not familiar with <a title="Mobile Web App for MantisBT" href="http://www.mantistouch.org/" target="_blank">MantisTouch</a>:</p>
<blockquote><p>“MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing it to be installed on the same or a different server than MantisBT.”</p></blockquote>
<p>This release provides several fixes (see <a title="MantisTouch v1.2.1 Changelog" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=178" target="_blank">changelog</a>) in addition to supporting status colors on both view issues page, and issue detail page.</p>
<div class="wp-caption alignnone" style="width: 210px"><img title="MantisTouch Issues Page" src="http://www.mantisbt.org/images/mt_issues_page.png" alt="MantisTouch Issues Page" width="200" height="300" /><p class="wp-caption-text">Status Colors Support</p></div>
<p>All MantisTouch v1.2.0 users are encouraged to upgrade by downloading new package and copying over existing installation.  If your instance is running a version before v1.2.0, then checkout the <a title="MantisTouch v1.2.0 Released" href="http://www.mantisbt.org/blog/?p=218" target="_blank">v1.2.0 release post for upgrade instructions</a>.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.mantisbt.org/blog/?feed=rss2&#038;p=226</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<item>
		<title>MantisTouch v1.2.0 released</title>
		<link>http://www.mantisbt.org/blog/?p=218</link>
		<comments>http://www.mantisbt.org/blog/?p=218#comments</comments>
		<pubDate>Tue, 16 Oct 2012 07:45:45 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=218</guid>
		<description><![CDATA[For those not familiar with MantisTouch: &#8220;MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing &#8230; <a href="http://www.mantisbt.org/blog/?p=218">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>For those not familiar with <a title="Mobile Web App for MantisBT" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>:</p>
<blockquote><p>&#8220;MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing it to be installed on the same or a different server than MantisBT.&#8221;</p></blockquote>
<p>This released is focused on simplifying the deployment of MantisTouch.  For a long time MantisBT has been known for its ability to run on any server with very little requirement. However, this was not the case for MantisTouch since it required setting up url re-writing to get Zend to work.  This release includes the following changes:</p>
<ol>
<li>Drop the dependency on <a title="Zend Framework" href="http://framework.zend.com/" target="_blank">Zend</a> and the requirement to have url re-writing setup.  This removes the pain point that complicated deployment.</li>
<li>Use latest version of <a title="jQuery" href="http://jquery.com/" target="_blank">jQuery</a> (1.8.2) and <a title="jQuery Mobile" href="http://jquerymobile.com/" target="_blank">jQueryMobile</a> (1.2).  Use the <a title="Content Delivery Network" href="http://en.wikipedia.org/wiki/Content_delivery_network" target="_blank">CDN</a> versions rather than distributing local copies.</li>
<li>The distribution zip file size was reduced from 6.5MB to 94KB.</li>
</ol>
<p>Following are the steps to upgrade from previous versions:</p>
<ol>
<li>Download the new release form the same location sent to you on purchase.</li>
<li>Rename MantisTouch folder (or whatever its name) to MantisTouch.x.</li>
<li>Create MantisTouch folder and extract the zip file into it.</li>
<li>Copy config_inc.sample.php to config_inc.php and edit the configs to match your environment.  Use config_defaults_inc.php as a reference.  Note that there is no more ini files to control configs.</li>
<li>Test that MantisTouch is working as expected.</li>
<li>Once the new version is working, you can backup / delete MantisTouch.x folder.</li>
</ol>
<p>If you find any issues, please report them in the official bug tracker under project &#8216;MantisTouch&#8217;.  If you don&#8217;t have MantisTouch, you can get it from <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">here</a>.</p>
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		<item>
		<title>Deliverability of emails sent from MantisBT</title>
		<link>http://www.mantisbt.org/blog/?p=210</link>
		<comments>http://www.mantisbt.org/blog/?p=210#comments</comments>
		<pubDate>Sun, 01 Jul 2012 19:41:39 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=210</guid>
		<description><![CDATA[It is common for MantisBT admins to report that they are having issues with users not receiving emails sent out by MantisBT.  There are several reasons for this to happen: Emails landing in the recipient&#8217;s spam / junk folder Emails &#8230; <a href="http://www.mantisbt.org/blog/?p=210">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>It is common for MantisBT admins to report that they are having issues with users not receiving emails sent out by MantisBT.  There are several reasons for this to happen:</p>
<ul>
<li>Emails landing in the recipient&#8217;s spam / junk folder</li>
<li>Emails being rejected by the recipient&#8217;s email provider (these are lost).</li>
<li>Emails being queued in MantisBT due to inability to connect or transfer messages to selected smtp server due to reaching daily quota limit (these are queued in MantisBT for future retries).</li>
</ul>
<div><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">The rejection or placement into spam is typically driven by one of the following reasons:</span></div>
<div>
<ul>
<li><span style="line-height: 28.80000114440918px;">Using an IP with a bad reputation &#8211; common in case of shared hosting, hacked servers, IP recycling, etc.  These IPs end up in black lists that are checked by SMTP servers before accepting emails from clients.</span></li>
<li><span style="line-height: 28.80000114440918px;">Emails looking like they are spoofed &#8211; if emails are sent from a server that can&#8217;t be related back to the domain the emails are sent from.</span></li>
<li><span style="line-height: 28.80000114440918px;">The contents of the email &#8211; this is typically not the issue in case of MantisBT emails.</span></li>
</ul>
<div><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">The queuing of emails on the MantisBT due to inability to hand the emails over to the smtp provider is typically due to the following reasons:</span></div>
<div>
<ul>
<li><span style="font-size: 15.600000381469727px; line-height: 21.600000381469727px;">Using an IP with bad reputation &#8211; Most smtp servers will reject a connection if the IP is in some black list before even starting communication with the client.</span></li>
<li><span style="font-size: 15.600000381469727px; line-height: 21.600000381469727px;">Hitting the daily quota &#8211; If an account sends too many emails, then servers would start treating it as a spammer or a user who is using this account for mass emailing which is typically not covered by the service agreement that is provided by services like gmail, hotmail, office 365, etc.  This problem will look intermittent, since the limits are reset every day and hence emails will work for part of the day, then stop working and queue for the next day, etc.</span></li>
</ul>
</div>
<div><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">In fact, we have hit a lot of these issues ourselves, and lately were hit with the quota case.  Hence, we&#8217;ve decided to use a service that would take over the email deliverability for us, replace quota limits with pay as you go, manage IP reputation, provide reporting, and so on. </span><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">This removes the headache out of this process and provide piece of mind that communication to users is reliable and predictable rather than having customers turned away because they registered and never got a confirmation email to activate their account.  The cost of such service is based on the number of emails that are sent, hence, for most MantisBT instances, it should be low and well worth it.</span></div>
<div></div>
<div><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">We encourage you to </span><a style="font-size: 15.600000381469727px;" title="MantisBT and SMTP Hosting" href="http://www.mantisbt.org/hosting.php" target="_blank">try this out for free with a 1000 emails to get you started</a><span style="font-size: 15.600000381469727px; line-height: 28.80000114440918px;">.  Note that this setup providers you with an smtp server, account, and password that you can use with MantisBT, your forums, blogs, email clients, etc.  In other words, you can use it for all your web apps and email marketing tools.</span></div>
</div>
]]></content:encoded>
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		<title>MantisBT 1.2.11 Released</title>
		<link>http://www.mantisbt.org/blog/?p=202</link>
		<comments>http://www.mantisbt.org/blog/?p=202#comments</comments>
		<pubDate>Sat, 09 Jun 2012 06:54:45 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>
		<category><![CDATA[MantisTouch]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=202</guid>
		<description><![CDATA[MantisBT 1.2.11 is a security update for the stable 1.2.x branch. All installations that are currently running any 1.2.x or older version are advised to upgrade to this release. This release also contains numerous minor bug fixes to MantisBT, SOAP &#8230; <a href="http://www.mantisbt.org/blog/?p=202">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>MantisBT 1.2.11 is a security update for the stable 1.2.x branch. All<br />
installations that are currently running any 1.2.x or older version are<br />
advised to upgrade to this release.</p>
<p>This release also contains numerous minor bug fixes to MantisBT,<br />
SOAP API fixes, enhancements to the admin guide and improved translations in many<br />
languages.</p>
<p>The SOAP API fixes also addresses the <a title="MantisBT for iPhone, Android and Windows Phone" href="http://www.mantistouch.org">MantisTouch</a> &#8220;login failure&#8221; error that was caused by php warnings in configuration that was surfaced in the SOAP API but not the web interface.</p>
<p>A full changelog for 1.2.11 can be found at <a title="ChangeLog for MantisBT v1.2.11" href="http://www.mantisbt.org/bugs/changelog_page.php?version_id=148">here</a>.  Go ahead and <a title="Download MantisBT" href="http://www.mantisbt.org/download.php" target="_blank">download</a> it now.</p>
<p>Checkout <a title="Hosted MantisBT" href="http://www.mantisbt.org/hosting.php" target="_blank">Hosted MantisBT</a> to be up and running in minutes.  For optimized access to MantisBT from iPhone, Android and Windows Phone checkout <a title="MantisTouch" href="http://www.mantistouch.org" target="_blank">MantisTouch</a>.</p>
]]></content:encoded>
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		<title>MantisTouch 1.1.2 Released</title>
		<link>http://www.mantisbt.org/blog/?p=188</link>
		<comments>http://www.mantisbt.org/blog/?p=188#comments</comments>
		<pubDate>Thu, 10 May 2012 06:30:20 +0000</pubDate>
		<dc:creator>vboctor</dc:creator>
				<category><![CDATA[MantisBT]]></category>
		<category><![CDATA[MantisTouch]]></category>

		<guid isPermaLink="false">http://www.mantisbt.org/blog/?p=188</guid>
		<description><![CDATA[For those not familiar with MantisTouch: &#8220;MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data &#8230; <a href="http://www.mantisbt.org/blog/?p=188">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>For those not familiar with <a href="http://www.mantistouch.org" title="Mobile Web App for MantisBT" target="_blank">MantisTouch</a>:</p>
<blockquote><p>&#8220;MantisTouch was developed to provide mobility to MantisBT. As a web app, MantisTouch provides a mobile optimized user interface for iPhone, Android, and Windows Phone. MantisTouch uses web services to access the bugtracking data allowing it to be installed on the same or a different server than MantisBT.&#8221;
</p></blockquote>
<p>This released is focused on addressing some of the common issues found during deployment in some of the customer environments.  These include the following:</p>
<p>1. <strong>&#8216;Invalid controller specified (error)&#8217;</strong> is now fixed.  Instead, MantisTouch will prompt the real issue that caused the need to look for the error controller <img src='http://www.mantisbt.org/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>2. <strong>Improved README</strong> with some extra installation steps that were missing from the previous versions.</p>
<p>The most common deployment issues were:</p>
<p>1. <strong>Errors caused by MantisBT API on the MantisBT side</strong> &#8211; These are typically caused by PHP errors / warnings that show up in the API due to errors in config_inc.php, custom_strings_inc.php, etc.  You can resolve these issues one by one as MantisTouch errors on them, or you can use the following settings in config_inc.php, to make MantisBT complain on such errors to fix existing ones and avoid having new ones get introduced due to future changes:<br />
<code><br />
$g_display_errors = array(<br />
    E_WARNING => 'halt',<br />
    E_NOTICE => 'halt',<br />
    E_USER_ERROR => 'halt',<br />
    E_USER_WARNING => 'halt',<br />
    E_USER_NOTICE => 'halt'<br />
);</p>
<p>$g_stop_on_errors = ON;<br />
$g_show_detailed_errors = ON;<br />
</code></p>
<p>2. <strong>Errors when url re-writing is not enabled</strong>, causing Zend framework to fail routing of checkLogin &#8211; See <a href="http://framework.zend.com/wiki/display/ZFDEV/Configuring+Your+URL+Rewriter" title="Zend Framework URL re-writing setup" target="_blank">Zend Framework guide for URL re-writing setup</a> for IIS and Apache.</p>
<p>MantisTouch v1.x license owners can download this version for free via the same link issued on purchase.</p>
<p>Please report issues under the &#8216;MantisTouch&#8217; project in the <a href="http://www.mantisbt.org/bugs/" title="Mantis Bug Tracker" target="_blank">bugtracker</a>, or provide feedback via the feedback buttons in MantisTouch itself.</p>
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